Dispatch from ITExpo

Earlier today, I presented in an ITExpo keynote session on UC. Surprisingly good attendance and some probing questions on mobility, converged networking , CEBP and the future of the desktop phone.

The theme of my talk was on Open UC.

I started by stating that Nortel was open for business, highlighting the fact that we are on track to deliver on the $300M, 10-year IPT contract with SSA. Support of our product portfolio to fulfill customer needs is also continuing- just visit Lenovo's elounge, the first highly deployment of web.alive, the product of Nortel's continuing innovation program.

I then talked to Open UC in 4 dimensions:
1. Open UC at the desktop, whether Exchange or Lotus Notes based, or based on Nortel's own MCS cleint or based on SCS 500 client, our open source UC solution for SMBs.
2. Open UC applications, whether for customer service, or for employee or group effectiveness or for business process acceleration.
3. Open UC into back-office environments for communications-enabled applications, whether based on Microsoft, IBM or JBOSS (e.g. Sun, HP) environments (as we have done with Orlando Regional Health).
4. Open UC over any voice, data or video infrastructure whether based on Nortel, Cisco, Tandberg or whatever (as in the HSBC solution)

I was very happy to see that IT Expo seems to have fought off the economic slump. Maybe that's a good omen.

O yes, it's been running for 10 years, so congrats to Rich, Greg and the gang. I think I spoke at the first one and many in between.

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