Recently in Unified Communications Category

ITEXPO attendees can schedule a free, one-on-one consultation on-site with Bandwidth.com, Broadvox, Media5, ShoreTel, Intertex Data AB and/or Ingate Systems for a personalized assessment of their specific network deployment.  Get advice, suggestions and solutions to your individual installation needs. 

Contact hillary@ingate.com to schedule, or visit Ingate at room 9C at the Austin Convention Center at ITEXPO.

See you there! 


We've announced the schedule for the new "Unified Communications: SIP Trunking, Video, Collaboration and More" seminars at ITEXPO.  UC adoption is on the rise.  We're addressing the key questions with these educational sessions, free to all ITEXPO attendees.

Speakers include Avaya, Bandwidth.com, Broadvox, Commetrex, Dialogic, FaxCore, GrandStream, Ingate Systems, Intertex Data AB, Media5, Open Visual Communications Consortium (OVCC), ShoreTel, The SIP Center, The SIP Forum, Texas A&M University, Unified Communication Interoperability Forum (UCIF) and VOIPSA

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Essential reading on SIP, Ingate's new e-book is a resource guide on SIP trunking, SIP security, VoIP, Unified Communications and more.  

A case study illustrating the ROI of SIP trunking achieved by Kool Smiles, a children's dental management practice with offices across the US, is included.

Topics covered in the e-book include:

•    What is the SIP protocol?

•    The Basics of SIP Trunking.

•    What is NAT?

•    SIP Trunking: Bring your Own Bandwidth

•    Managed SIP Trunking Service Providers


•    The Role of an Ingate in a Managed Services Environment

•    What is SIPconnect?

•    SIP Security

•    Routing Rules and Policies


Download "What is SIP Trunking?" for free: http://www.tmcnet.com/tmc/whitepapers/white-paper.aspx?id=4562&title=What+is+SIP+Trunking%3f+eBook


Unified Communications is transforming the 21st century enterprise, fueled by the exponential growth of SIP trunking, which lowers operating costs, delivers rapid ROI and feature-rich-applications.  UC implementation rates doubled from 2010-2011 according to CDW’s third annual Unified Communications Tracking Poll.

To address the need for information on the what, why and how of UC and SIP trunking, we are revamping the popular ITEXPO seminar series to offer the new Unified Communications: SIP Trunking, Voice, Video and More at ITEXPO West 2011, September 13-15, 2011.

The seminars are free to all ITEXPO attendees.

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Fax-Over-IP

February 3, 2011 3:26 PM | 0 Comments
Today’s Fax-over-IP session featured Mike Coffee of Commetrex and Max Schroeder of FaxCore. Mike pointed out that the first FAX machine was installed over 100 years ago and that the t.30 standard, which was issued in 1980, is now the most ubiquitous computer protocol. The fax industry does not foresee the demise of faxing any time soon, Mike and Max noted, because many industries will only accept faxes as legal documents since they can be date- and time-stamped.

The new standard, t.38, was first deployed in 1998. The first phase of the deployment targeted intra-company use. Continue Reading...

This morning at the SIP Trunk-UC Summit at ITEXPO Matt Vlasach of Unwired Revolution discussed supporting remote workers in "SIP: Unifying the Distributed Workforce." In this case study he described how the Ingate enables a connection to the Microsoft Lync which transforms the Lync TCP packets to UDP so they can be delivered to the ShoreTel servers and to Paetec SIP Trunking services. It also protected all the Unwired Revolution network assets.

ROI in Two Years: Matt described that the payback for the enhanced service model was less than two years and the return on investment was more than adequate to meet the requirements of the company.

The next steps are to integrate this with CRM and to support mobile VoIP and then to communication enable business processes for the customer.

Matt offered 5 tips for evolving to UC:
1. Make sure the customer LAN and the WAN is UC ready minimizing jitter, delay and packet loss
a. Use a networking monitoring tool or service to evaluate the network on a hop-by-hop basis to see where issues may be encountered
2. Use SIP and find a reputable service provider than can offer quality of service
3. Understand how people work and communicate
4. Evaluate multiple UC vendors and be willing to have a multi-vendor solution
5. Phase in the deployment and use an implementation specialist

"SIP is the glue for Unified Comms and Ingate makes it all work for interoperability and security," he concluded.

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LIVE Blogging from ITEXPO in Miami

February 3, 2011 11:10 AM | 0 Comments

The SIP Trunk-Unified Communications Summit is in full swing here in sunny Miami Beach at ITEXPO.  We’re blogging live from the SIP Trunk-UC Summit.  If you’re attending the show stop by the Summit in room A208 – you don’t want to miss Aastra, ShoreTel, Broadvox, VOIPSA, EarthLink Business, Qwest Business just to name a few of our panelists – all of whom are leading visionaries in SIP, SIP trunking and UC.

This morning our panelists for the Town Hall Meeting engaged in a very lively discussion about what Unified Communications really means.  

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Interoperability is becoming a central topic at the SIP Trunk-Unified Communications Summit at ITEXPO. The Unified Communications Interoperability Forum and SIP trunking leader BroadSoft will both be speaking, which tells me that Unified Communications is gaining traction significantly and that interoperability is becoming a key issue we must address.

Cloud-based UC is also being recognized as a unique alternative to on-premise service - both have benefits, and the BroadSoft presentation will help delineate the opportunities for both. Cloud-based SIP trunking offers all the know-how for back-end implementation and ongoing updates, maintenance etc. Continue Reading...

SIP trunks are fueling interest in, and adoption of, Unified Communications. That's why at the ITEXPO in October, in LA, we're debuting the new SIP Trunk-Unified Communications Summit, to showcase the close relationship between these two services. We're developing a program that helps demystify Unified Communications, just like we did for SIP trunking, and provides you with a roadmap - the information you need to know, now -- on the what, why and how of UC.

SIP trunking is still a focus, so look for some innovative programming on that front as well. Continue Reading...

Are you headed to warm Miami Beach next week, for the ITEXPO? Join Ingate and the leading voices in SIP trunking for the "SIP Trunking: Everything You Need to Know" seminars - free for all ITEXPO attendees.

This season we have some exciting new sessions:

Session for Carriers with J. Arnold & Associates. The SIP Forum and Other Leaders
A new session, "Just for Carriers: SIP Trunk Intensive Workshop," will feature an in-depth analysis on SIP trunks to address the unique needs of this audience.

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