Webinar: Call Recording

 

Join our complimentary Webinar, “Does Your Call Recording Comply with PCI Data Security Standards? Learn Best Practices for Secure Handling of Customer Payment Card Data ”, live on Tuesday, July 31, 2012 at 2:00 PM EDT / 11:00 AM PDT.

 

This complimentary Webinar will help to discover how your contact center can comply with Payment Card Industry Data Security Standards (PCI DSS) by adopting best practices that ensure your call recording system eliminates capture of customer cardholder data from processing and storage

CallCopy executives share best practices for handling customer payment card transaction and explain how technical and architectural compliance assessments can determined how your call recording system may be removed from Payment Application Data Security Standards validation. They will describe and show how your call recording system can be implemented not to be “payment aware” at any time and not qualify as a “payment application” according to the PCI Security Standards Council’s definition.

When implemented as specified, your call recording will not negatively impact your PCI DSS compliance and will assure your customers’ payment card data is being handled securely. CallCopy recently engaged Coalfire Systems, a qualified security assessor of PCI payment applications, for an independent assessment of its cc: Discover call recording system. Learn how Coalfire determined that cc: Discover supports PCI compliance standards.

 

Register now for “Does Your Call Recording Comply with PCI Data Security Standards? Learn Best Practices for Secure Handling of Customer Payment Card Data ”, live on Tuesday, July 31, 2012 2:00 PM EDT / 11:00 AM PDT.

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This page contains a single entry by Zaccagnino published on July 16, 2012 4:38 PM.

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