We're on a roll, our second analyst briefing of the year and we haven't even hit January 15th yet.
Oddly I feel like a Sith Lord, slowly coaxing the innocent defenders of the former order over to the dark side. This analyst, who was on the "customer side" of the house was amazingly susceptible to the influences of the hosted managed delivery method as a real benefit to the customers they advise. This particular "target" was amazingly agreeable to the dark view; almost ready for the status of a full apprentice.
Ok, enough with the metaphors - this was a 90 minute conversation with a great and refreshing perspective, not with one of the folks who watches the industry pontificating (or in my case prognosticating) about it from inside the bubble; but someone who has a customer's eyes and perspectives.
This analyst could articulate clearly why the UCaaS/managed model was ideal for the mid-sized enterprise. Financial benefits, technological benefits, speed to market benefits, ease of management benefits. And they quickly evaluated the Cypress delivery model and extrapolated where it could; serving the needs of integrated contact centers, taking of data networking and security management, for example.
This person also quickly honed in on "the numbers" inquiring about our fee structure and our rate ranges. And they quickly interpreted the cost effectiveness of our price position to the clients they advised. By the time we were done, I was fairly convinced they could present the Cypress story as well as me.
So the incurable optimism flourishes. After years in hiding - maybe it's finally time for the Sith to explode on the scene! (Sorry I couldn't resist - this one is for RY)



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