Siemens says it has produced “significant enhancements” — and the new brand name OpenScale — for its professional and managed services portfolio.

In addition, the company has also announced that it will invest significant resources into strengthening its existing global service infrastructure, and accelerating its capabilities in delivering software based Unified Communication (UC) services.

According to Siemens, the initiative will also substantially improve customer visibility of global service performance, increase speed of resolution, and provide a global Service Management platform for the design and delivery of IP-based Unified Communication environments.

To learn more about it, read this article by TMCnet’s Anshu Shrivastava here.