There was a show on after the Super Bowl last week called Undercover Boss. It followed an executive of a large company, Waste Management, as he disguised his identity to get a front line view of how his company operates and to gauge the impact of his policies on the people actually doing the work. The experiences were so impactful for him that he used them to make real changes in the way his company operated. It was such an interesting show that I couldn't wait for the second episode this past Sunday.
This week's CEO was the head of Hooters who went undercover at several restaurants as well as the Hooters plant that manufactures their sauces and dressings. I was really struck by how different the two episodes were. Continue Reading...
This week's CEO was the head of Hooters who went undercover at several restaurants as well as the Hooters plant that manufactures their sauces and dressings. I was really struck by how different the two episodes were. Continue Reading...
