April 2010 Archives

 It may have escaped your notice, but the 51st state of the Union, that's Britain (or England as most Americans like to call it) by the way, is holding its elections six months ahead of the usual mid-term elections. Like the other distant states, Alaska and Hawaii, Britain maintains the habit of 'doing its own thing'. There are regional governments here too, however, the upcoming elections are neither for the Welsh Assembly nor the Scottish Parliament; they are purely for the Westminster Parliament.

One thing that's created a stir over here, this time around, is the presidential style television debates between the party leaders. These have been entertaining or boring, depending on to whom you talk.
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Recent emergency situations, such as the earthquakes in Haiti and this week in China bring it home to us that when disasters like these occur, the emergency services and the general public who are directly affected rely heavily upon communication systems to co-ordinate rescue efforts and receive the most up-to-date information.

As a supplier of enabling technology that often gets installed into the communication systems used by emergency services, Aculab has a duty to enable such systems to operate flawlessly, to provide communications clarity and to offer utmost reliability.

Several recent technological advances are playing their part in providing world-class Integrated Command and Control Systems (ICCS):

The first example is a technique we have developed to enable the concept of equipment duplication used in TDM communications systems to give 'five 9s' reliability in an IP-based communication system. The Dual Redundant SIP Service (DRSS) enables the SIP stack used for the call control to be duplicated over separate hardware platforms to give much improved fault tolerance capabilities. By keeping the two SIP stacks synchronised, a call being set up or in progress will not  be dropped even if the main server fails mid-call or during call set-up.

Another example where new technology will give advantages to emergency communications system developers is in the adoption of video codecs and wideband audio (HD voice) codecs on communication platforms. Continue Reading...

Power to the People

April 14, 2010 7:17 AM | 0 Comments
I was amused to read last Tuesday (6th April, 2010) of the Federal Appeals Court's decision, which overturned a judgment against Comcast. Not that I have anything to do with Comcast, you understand; it's more of a personal, anti-authority thing. Somehow, it appeals to me that the Federal Communications Commission (FCC) has effectively been told it has no right to tell ISPs how to manage their networks.

The essence of this ruling is surely a clear statement that the FCC, although it has delegated (by Congress) regulatory authority over the provision of telecommunications services, does not have the same authority over Internet services. In fact, it has absolutely no authority in that regard.

Some reports have suggested this will be the end of the FCC's quest for broadband and net-neutrality regulation, because it has no jurisdiction over ISPs. I feel this is unlikely as an institution like the FCC isn't going to just curl up and expire; no sir, it's going to fight back!

What I also found interesting was the idea that, in order to gain control over ISPs as well as Telcos, the FCC might attempt to reclassify Internet access as a telecommunications service. Continue Reading...

I am always pleased to share information about how Aculab's customers are using our enabling technology products for their end users. Comsys, a long standing Aculab customer, has launched its 'MVNO-in-a-Box' solution, which provides all the tools necessary to start an MVNO within a short timeframe.

An MVNO (Mobile Virtual Network Operator) is a company that provides mobile phone service without having its own licensed frequency allocation of radio spectrum and, in some instances, it will not have all of the infrastructure required to provide mobile telephone service. 

Virgin Mobile successfully launched its mobile virtual network in the UK in 1999, reselling capacity from T-Mobile. It now has over 4 million customers.

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Which wideband codec to choose?

April 1, 2010 6:31 AM | 1 Comment
 In the second part in my series of articles on HD Voice, I discuss the wideband codecs currently available and deployed, and suggest which might be the best choices for a wideband voice platform. Part 1 in this series discussed the question of how much bandwidth do you need for voice solutions.
Wideband (up to 8kHz audio bandwidth) codecs currently available and deployed include:
wideband_codecs_today_table_v2.png
Other interesting wideband codecs currently available but not yet widely deployed are the embedded codecs G.711.1 and G.729.1. These codecs, as their name implies, are meant to operate as extensions of existing narrowband codecs. The idea behind them is that they can operate in both narrowband and wideband modes.
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Recent Comments

  • Houston CRM: Integrated communication is the new wave and it benefits any read more
  • los angeles unified communications: Having all types of communication integrated makes things so much read more
  • Kevin Rodak: http://www.youtube.com/watch?v=Eff7M9EZYPc Leaked military protoype test video ... lots of capability read more
  • Eddie Marietta: Extremely useful and informative article. I wish i can do read more
  • Erin Locknane: Stumbled into this site by chance but I’m sure glad read more
  • David: This is good information on FoIP, and you may want read more
  • Jules Turnner: Good job! read more
  • Ebonie Behrman: Awesome blog! read more
  • Aculab: Steve, Interesting scenario you have, and I am sure one read more
  • Steve Klinger: Hello Andrew, We have 14 offices across the world with read more

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Recent Activity

Thursday

  • Aculab tweeted, "New Blog: 'The kiss of life for caller authentication' Ian Colville explores the benefits #voicebiometrics bring to caller authentication; how to address common challenges & how to deliver a #secure and efficient CX #VoiSentryhttp://ow.ly/fHAA50v11oB "

Sunday

  • Aculab tweeted, "If you're thinking about adding #voicebiometrics to your contact centre or customer service application, this guide will help with areas such as user enrolment, multi-factor authentication & handling identity claims #CustomerExperience #HearTheDifference http://ow.ly/Fdn150uYuc7 pic.twitter.com/RBOruUpV75"

Thursday

  • Aculab tweeted, "Welcome #VoiSentry from @aculab to the DevConnect Marketplace! VoiSentry is voice biometrics tech that enables speaker verification, cost-effectively, to virtually any telephony-based application. https://www.devconnectmarketplace.com/marketplace/aculab/voisentry …"

Today

Wednesday

Today

  • Aculab tweeted, ".@aculab voice #biometrics solution now ‘Avaya Compliant’https://www.biometricupdate.com/201906/aculabs-voice-biometric-solution-now-avaya-compliant …"

Monday

  • Aculab tweeted, "Lab-quality voice recordings can be used to accurately identify people diagnosed with Parkinson's disease. These researchers made these assessments more cost-effective and practical by using telephone-quality recordings: https://doi.org/10.1121/1.5100272 … @SomervilleOx @aculab @EdinUniUsherpic.twitter.com/ZoJ9ktJlnW"
  • Aculab tweeted, "Check out the FindBiometrics Directory where you'll find the leading solution providers for #financial, #enterprise, #government, #healthcare biometrics and more! @Neurotec @AimBrainHQ @innovatrics @aculab @AratekBio @Veratad http://ow.ly/V6eU50uyYeq pic.twitter.com/j9RFOgcvPt"

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