Recently in Fax Category

Aculab may be better known for voice applications where our award winning hardware and software is used as the core technology to power contact centre IVR systems, voice conferencing servers, etcetera, but perhaps less well known is the fact that those very same media processing hardware boards (Prosody X) and host media processing software (Prosody S) also support many other functionalities:

  • Modem protocol support (wide-ranging support for ITU-T V series modem protocols) and V.150.1 Modem over IP (MoIP)
  • Video communications (RTP-based video sessions, H.263 and H.264 packetisation)
  • Full SIP stack, unique SIP redundancy capability, and H.323 call control
  • Full range of fax capabilities (T.30, T.38 up to V.34 speed, G.711 fax pass-through)
This post describes the fax solutions available from Aculab.

For best flexibility and cost-effectiveness use a software solution

As communications platforms evolve to become fully IP-based, a shift is taking place in favour of software solutions. A modern server with a multi-core processor is more than capable of running the application code and handling all the media processing work required. The good news for Aculab customers is that we have a common API for our hardware and software products so there is no learning curve to moving from one to the other, and in addition, the features are common between the software and hardware approaches.

Whilst other vendors of media processing hardware and software sell fax features separately, with Aculab, you get all the standard voice communications capability, including fax, at one low price.

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My previous posts in this Aculab technology blog have been mainly on the subjects of voice or video communications, which correlates well with Aculab's main customer activities where our products support services such as voice conferencing, call centre media processing, and interfacing TDM and IP communications.

An oft forgotten technology, still utilised throughout businesses, though perhaps now less prevalent, is fax. We have all been moving our business communications along with the times - investing in mobile solutions, using voice and video conferencing, getting involved in the VoIP communications space, and finding out how Unified Communications and IM might help with business communication efficiencies. Whilst many have been distracted, chasing the latest and greatest way to communicate with colleagues and customers, the humble fax machine has been there in the corner of the office, performing a key function when the newer approaches of document transfer, such as email, did not work or were not suitable.
 
However, as more and more businesses move to IP-based communications, there comes a time when keeping a single analogue phone line just for the fax machine is no longer economic. To some, it may not matter that a fax is no longer an option for communications.
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Recent Activity

Thursday

  • Aculab tweeted, "New Blog: 'The kiss of life for caller authentication' Ian Colville explores the benefits #voicebiometrics bring to caller authentication; how to address common challenges & how to deliver a #secure and efficient CX #VoiSentryhttp://ow.ly/fHAA50v11oB "

Sunday

  • Aculab tweeted, "If you're thinking about adding #voicebiometrics to your contact centre or customer service application, this guide will help with areas such as user enrolment, multi-factor authentication & handling identity claims #CustomerExperience #HearTheDifference http://ow.ly/Fdn150uYuc7 pic.twitter.com/RBOruUpV75"

Thursday

  • Aculab tweeted, "Welcome #VoiSentry from @aculab to the DevConnect Marketplace! VoiSentry is voice biometrics tech that enables speaker verification, cost-effectively, to virtually any telephony-based application. https://www.devconnectmarketplace.com/marketplace/aculab/voisentry …"

Saturday

Wednesday

Saturday

  • Aculab tweeted, ".@aculab voice #biometrics solution now ‘Avaya Compliant’https://www.biometricupdate.com/201906/aculabs-voice-biometric-solution-now-avaya-compliant …"

Monday

  • Aculab tweeted, "Lab-quality voice recordings can be used to accurately identify people diagnosed with Parkinson's disease. These researchers made these assessments more cost-effective and practical by using telephone-quality recordings: https://doi.org/10.1121/1.5100272 … @SomervilleOx @aculab @EdinUniUsherpic.twitter.com/ZoJ9ktJlnW"
  • Aculab tweeted, "Check out the FindBiometrics Directory where you'll find the leading solution providers for #financial, #enterprise, #government, #healthcare biometrics and more! @Neurotec @AimBrainHQ @innovatrics @aculab @AratekBio @Veratad http://ow.ly/V6eU50uyYeq pic.twitter.com/j9RFOgcvPt"

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