Recently in Business Technology Category

CRM provider Office Interactive Inc. announced today a new integrated online collaboration suite designed for individuals and small teams. The suite's tools include document management, team email and messenger, calendar, contacts, tasks, notes, links, XML and RSS feed integration, and discussions boards.

The New York City-based company, in business since 2004, is offering a free version with 100 MB of storage space and up to five invitations. Enhanced versions offer modules for sales, marketing, customer service, billing and expense, project management and human resources.

I'm happy to see that Office Interactive's web site has easily-accessible screen shots and demos so you can quickly get a feel for the user experience. Here's a screen shot showing the main user interface:

Office Interactive online collaboration screen shot

This seems like a good online collaboration suite, in some ways reminiscent of Groove and in other ways of Intranets.com, but with much-expanded capabilities and evidence of good back-end on-demand technology.

AB -- 4/20/06

This week, database provider Solid Information Technology revealed its open source strategy for the solidDB Storage Engine for MySQL. The company is releasing a prototype this coming Monday, April 24, 2006, with a beta scheduled for July and general product availability anticipated for the fourth quarter. The storage engine source code will be available under the GNU Public License (GPL).
 
I asked Paola Lubet, vice president of marketing for Solid Information Technology to fill me in on the company's strategy and especially on the reasons for their decision to make this an open source product. I also had heard that Oracle tried to undermine solid's efforts, so I was interested to know more about that as well. Below are her comments in question-and-answer format.
 
Q: Tell me about Solid's open source play. What's it all about?

A:  Solid Information Technology is bringing its proven mission-critical database technology to the open source community. Solid is adapting its online transaction processing (OLTP) storage engine to work with MySQL server, allowing businesses to adopt open source relational databases for mission-critical applications. 

Q: How would you briefly describe Solid Information Technology, its business and its target market?

A: Solid is a provider of database systems known to be very fast, always on, and flexible to adapt in different types of environments and deployments. High throughput, reliability and real-time data access requirements are the key drivers for where Solid is extremely successful. As such, about 75 percent of our current customer base is in the communications industry. Solid has also more than 150 enterprise customers in industries such as retail, financial services, manufacturing and healthcare. More than 3,000,000 copies of Solid are deployed in leading-edge products from market leaders such as Alcatel, Cisco, EMC2, HP, NEC, Nokia, Nortel and Siemens. These companies have chosen Solid to power their real-time applications delivering immediate and uninterrupted access to data and low operational costs to their users.

Q: Your note mentions a "significant alliance" with another company. Who is the other company and what can you tell me about the alliance and why this is important?

A: We are only announcing our open source initiative. On Monday, we are announcing our solidDB Storage Engine for MySQL. Please find the complete press release attached. More news will come on the relationship.

Q: What did Oracle do to try to undermine this alliance and why?
 
A: I can not comment about the relationship. If you refer to the fact Oracle has renewed its contract with MySQL for InnoDB, this doesn't undermine Solid's open source initiative. We have a better product to offer, a more flexible way of doing business and 100 percent customer reference ability. These are unique assets we bring to MySQL customers.

Q: What are your plans in terms of building a business strategy out of an open source effort?

A: Solid has been extremely successful over the past two years with a constant growth of 30 percent year after year. We have been looking at how to scale our business. The intelligence we have gathered proves there is a great interest in adopting open source relational databases in mission critical environments. The major road blocks to this adoption have been the lack of robust technology and mission critical support. This is Solid's bread and butter. By providing a technology component of our existing product line as a storage engine for MySQL, we can leverage the MySQL brand and community as a channel to promote the adoption of our technology. Additionally we can use the brand and community to promote the adoption of open source database for mission critical deployments.

Q: Why did you choose an open source strategy rather than a proprietary approach?

A: Solid believes both approaches are valid. We have been in the database business for 14 years with our proprietary product line. We plan to continue this business to serve the needs of our mission critical-customers that require functionalities such as sub-second failover and recovery, or the transaction speed that only an in-memory database can provide. We are taking the most commoditized piece of our technology and bringing it to the open source world, where its robustness and functionalities are much needed and ready to be adopted across all industries.
 
Q: What do you see in the future for open source development?

A: We think customers like the open source model because it provides transparency in the relationship between customer and supplier. It also provides customers the ability to share experiences with other users of the same technology. Ecosystems develop around open source products expanding the solution options available. As an example, virtually every development tool or management tool integrates with MySQL, providing its customers with a broad choice of implementations. We believe over time more and more sophisticated functionalities will be available as open source for a variety of solutions ranging from OS to middleware to end-user applications. We are going to learn about the need of our open source customers and evaluate what additional database functionality they might need and determine when to bring these to them.

Q: Anything else you would like to tell me about these latest developments?

A: We have the opportunity to move the adoption of open source database to the next level and offer to the broad market a proven technology that has been used by HP OpenView for the past 7 years. Siemens, Nortel and NEC use it in their most demanding control systems serving large subscriber populations. We are going to leverage the MySQL brand as a vehicle to promote the adoption of this technology and scale our business.

Q: What's the most exciting thing about this effort?
 
A: We believe we have the opportunity to become the de facto database engine for the enterprise market while continuing to innovate and serve the most demanding needs of real-time applications such as the ones used in next generation networks in the telecommunication industry.
AB -- 4/18/06
 

Yesterday Google released its Google Desktop 3 Beta software, adding powerful new features but provoking privacy concerns at the same time.

One of the most attractive features of the new Desktop Search product is that it allows a user to search across multiple computers (see Google's press release here for other details about the new application's capabilities).

As a mobile professional who uses more than one computer, this capability is heading in a direction I've longed for for years. In 2006 it astonishes me that I still need to fret over which computer has that file I was working on, where is that email I need to refer to, how can I get at that old document or image from three years ago, how come my bookmarks don't follow me wherever I go, what do I with all my documents, settings, bookmarks, templates and so on when I buy a new computer and have to set it up?

Well, Google Desktop 3 Beta is obviously a long ways away from that longed-for state of computing ubiquity, but it does show a consciousness of the user's need to be liberated from the prison of the individual device.

That said, those pesky consumer advocates at the Electronic Frontier Foundation (EFF) have raised privacy concerns about the new Google Desktop. Reason is that in order to allow searching across multiple computers, Google has to be able to store copies of your documents on its own servers. EFF urges consumers not to use "Search Across Computers" as it "will make their personal data more vulnerable to subpoenas from the government and possibly private litigants, while providing a convenient one-stop-shop for hackers who've obtained a user's Google password."

Google's privacy policy for Desktop Search says that "Google treats the contents of your indexed files as personal information, in accordance with the Google Privacy Policy." And Google's general privacy policy says that Google "may use personal information to provide the services you've requested, including services that display customized content and advertising" and "may also share information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services."

So the EFF's concerns do raise a somewhat disturbing specter -- better think this one out before committing to "Search Across Computers"!

By the way, the day before the new Google Desktop Search 3 Beta release, Rich Tehrani wrote a great analysis of Google's big-picture strategy, especially as it relates to competition with Microsoft.

AB -- 2/10/06

NelsonHall's report "2006 Predictions for HRO: The Year of the Global Deal" was actually published in December, but it just came to my attention -- and it caught my attention by some points it makes about technology as an enabler of human resources outsourcing (HRO).

The report is authored by Phil Fersht, executive vice president for BPO research at NelsonHall, a research firm focused on business processing outsourcing (BPO), with offices in the UK and in McLean, Va.

The technology prediction actually comes into play as last in a series of six:

  1. Confidence in HR Outsourcing will rebound
  2. Buyers, service providers and consultants will get the HRO balance right
  3. We will see increased global HR outsourcing activity
  4. Single vendor multi-tower outsourcing contracts will remain slow to emerge but vendor partnership activity across domains will increase
  5. Some significant mergers, acquisitions and partnerships will emerge as the Tier 1 service providers continue to develop their HRO delivery infrastructure
  6. Technology will remain a key enabler of successful HRO

Fersht makes the point that outsourcing is inhibited in many companies by IT systems that are "optimized for the four walls of the enterprise" and tied to "tightly integrated and monolithic business processes." This condition works against successful outsourcing, which requires that discrete pieces of business processes be broken out easily and quickly, exported to the outsourced facility, executed, then imported and re-integrated.

This report is particular to the outsourcing of HR functions, but illustrates some of the IT issues around outsourcing. Complete and up-to-date HR data is essential to an enterprise -- you don't want it to get broken.

To me, this quote is the core message in NelsonHall's report on HRO as it relates to technology:

"The answer lies in mapping out an organization’s business processes to understand the sourcing break-points where data leaves the organization, thus enabling the outsourcer and its customer to develop flexible systems that can re-use componentized business services within an outsourcing data model. The majority of today’s current IT systems have simply not been built for the modern business era, and the movement towards engaging third parties to provide managed services of core business processes is highlighting this deficiency more then ever before."

Both the client company and the external provider need to have IT systems that are flexible enough to make those "sourcing break-points" seamless.

AB -- 2/2/06

An interesting article came through from Newsbytes today:

Homeland Security CIO needs more power, IG says

U.S. Inspector General Richard Skinner is saying that the chief information officer for the Homeland Security department needs to integrate the department's IT infrastructure for better communications and information exchange.

According to the article, Skinner believes the HSD CIO is "not well positioned to accomplish these IT integration objectives because the CIO is not a member of the senior management team with authority to strategically manage departmentwide technology assets." DHS officials apparently disagree, contending that the CIO doesn't need to be at a higher level to implement the current plan, which calls for "establishing an integrated enterprise network, common email and help desk; creating two data centers; and initiating a departmentwide video operations capability."

AB -- 12/29/05

Technology News Site Launches

December 21, 2005 1:20 PM | 0 Comments

I just learned from our development team here at TMCnet that our new Information Technology news portal has officially launched.

Up to now, TMCnet has primarily been known as a top source for news and analysis in the communications technology field, so many users have come to know us for our coverage of  telecommunications, VoIP, IP communications, call centers, CRM and related areas.

But all along we have covered the general IT space and have always felt that we had good potential to launch an IT-specific web site. The new IT site is only in its initial-launch stage and will continue to grow in coverage and functionality, but I was excited to see that it already has sections for these topics of particular interest:

Knowing the energy and ambitions of the TMCnet development team -- and the trajectory of TMCnet's growth as a prime source for tech news and commentary, I know that this site is sure to provide more and more to users and to increase in visibility as time goes on!

AB -- 12/21/05

HP and DreamWorks Animation have introduced a distance collaboration system for realistically simulating face-to-face meetings remotely. Today this announcement crossed the TMCnet news feeds:

HP Unveils Halo Collaboration Studios: Life-like Communication Leaps Across Geographic Boundaries; Collaboration Studio Fosters Global Face-to-Face Communication, Decreases Need to Travel and Increases Productivity

According to today's release, the Halo technology was originally developed to help the DreamWorks team working on the Shrek 2 animated film. DreamWorks CEO Jeffrey Katzenberg is quoted describing the inception of the system:

"In 2002, while we were producing Shrek 2, we realized that DreamWorks needed face-to-face collaboration between key creative talent in different locations. We weren't satisfied with the available video conferencing systems, so we designed a collaboration solution that would fulfill our needs. HP took the system and turned it into Halo."

Halo is a broadcast studio designed specifically for business communication. To implement Halo, you'll need to shell out $550,000 each for two Halo rooms in separate locations, able to seat six people each. Each room uses three plasma displays able to produce life-size images of the collaborators on the other end. Video is transmitted via a dedicated high-bandwidth HP Halo Video Exchange Network.

Here's an image that gives you some idea of the user experience of HP Halo:

The system includes document- and data-sharing and high-magnification cameras capable of zooming in on any object in the other room for closer examination (we assume that participants will use this capability courteously and only for appropriate purposes).

Today's release says that HP itself has 13 Halo rooms. PepsiCo has rooms in its three main headquarters in Chicago, New York and Plano,Texas.

AB -- 12/12/05

This article from the TMCnet news feeds caught my eye this morning:

Physicists Show Quantum Storage Of Single Photons

This is a release from "Space Daily" announcing that physicists from the Georgia Institute of Technology have achieved "the storage and retrieval of single photons transmitted between remote quantum memories composed of rubidium atoms." The article is quick to point out that this achievement is rudimentary, but it does represent an important step toward the goal of quantum networking, that is, a sought-after technology that would allow computer networking and communications based on storage and processing of information using photons and atoms.

AB -- 12/12/05

Seagull Software in the News Today

November 22, 2005 9:37 AM | 0 Comments

Seagull Software hit the news media with several announcements today:

+ Support for Linux on IBM zSeries Mainframes -- LegaSuite, Seagull's platform for migrating legacy systems into SOA services, received the "Ready for IBM eServer with Linux" validation from IBM.

+ Report on legacy migration submitted to the European Union -- Seagull has joined a consortium of nine companies submitting a research project to the EU. The project is entitled "Stepwise Migration of Legacy Systems to Service Oriented Systems." The project is in response to a tender issued under the EU Framework Programme.

+ Web integration partnership with Kapow Technologies -- Seagull will sell Kapow's Web Integration platform along with Seagull's own LegaSuite platform. This allows Seagull customers "the option of integrating with any application or information accessible through a Web browser."

+ Financial results for Seagull for Q2 and first half-year FY 2006 -- Seagull announces that revenues are up 22%. The company is reporting $101,000 net income for the half-year completed Oct. 31, as compared with a net loss of $2.9 million for the same period the previous year.

AB -- 11/22/05

Today Google released the beta of a new publicly searchable knowledge base that allows you to upload your own stuff to it -- see "New Service Expands Google's Reach," the AP story from Wednesday morning for details.

I'm not sure whether this is part of Google's carefully-constructed master plot to take over the world, or whether they're just throwing spaghetti against the wall to see if it sticks. In any case, if a lot of people start using it, it seems to me that Google Base could potentially grow into a huge depository of all kinds of information and content. Just to start out with, Google Base is accepting content in these areas:

  • Course Schedules
  • Events and Activities
  • Jobs
  • News and Articles
  • People Profiles
  • Products
  • Recipes
  • Reference Articles
  • Reviews
  • Services
  • Vehicles
  • Wanted Ads

And you can create your own "item type."

To try it out, I used it to enter a job listing. Here's the opening page for Google Base:

I entered my Help Wanted ad in the system. Here's what it looks like in Preview mode:

And here's my own cool personalized Google Base dashboard, where I can manage my content on Google Base:

AB -- 11/16/05

1 2 3 4 Next

About this Archive

This page is a archive of recent entries in the Business Technology category.

Business Analysis and Commentary is the previous category.

Call Center/CRM is the next category.

Find recent content on the main index or look in the archives to find all content.

Around TMCnet Blogs

Latest Whitepapers

TMCnet Videos