Carolyn Schuk : VoIP Princess Blog
Carolyn Schuk
| News and views on the world of IP communications from the VoIP Princess, Carolyn Schuk.

NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

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Wave goodbye to all-you-can-eat mobile data plans

June 8, 2010

There was plenty of buzz about Apple's new iPhone 4. But less-noted was AT&T's abandonment of unlimited data plans. AT&T isn't the first carrier to observe that more is less when it comes to iPhone profits. As smartphone subscribers eat up rich media and interactive content, operational costs grow faster than ARPU.

Another brick in Google's VoIP wall

May 18, 2010

This morning Global IP Solutions announced that it has entered into a $68 million buyout agreement with Google. Add that to Google's February, 2010 announcement that it was undertaking an "experiment" to build 1-Gbps FTTH networks, and it's clear that Google has plans to become a serious telecom infrastructure player.

Another brick in Google's VoIP wall

May 18, 2010

This morning Global IP Solutions announced that it has entered into a $68 million buyout agreement with Google. Add that to Google's February, 2010 announcement that it was undertaking an "experiment" to build 1-Gbps FTTH networks, and it's clear that Google has plans to become a serious telecom infrastructure player.

FCC's Modest Broadband Oversight Proposal Not Cause for Hysteria

May 17, 2010

Despite the fact that everyone, from the Washington Post to career conspiranoid Alex Jones - Police State 4: The Rise Of FEMA - Don't Miss Out! Get Your Subscription Today! - is saying that Chairman Mao Tse Genachowski is enacting a diabolical master plan for crushing the free spirit of the Internet - not to mention Avatar downloads from BitTorrent - under the FCC's Wehrmacht, the FCC is not, repeat IS NOT, proposing to regulate ISPs like telephone companies.How do I know this? Because unlike most of these reporters, apparently, I actually read the FCC's 14-page statement.

FCC's Modest Broadband Oversight Proposal Not Cause for Hysteria

May 17, 2010

Despite the fact that everyone, from the Washington Post to career conspiranoid Alex Jones - Police State 4: The Rise Of FEMA - Don't Miss Out! Get Your Subscription Today! - is saying that Chairman Mao Tse Genachowski is enacting a diabolical master plan for crushing the free spirit of the Internet - not to mention Avatar downloads from BitTorrent - under the FCC's Wehrmacht, the FCC is not, repeat IS NOT, proposing to regulate ISPs like telephone companies.How do I know this? Because unlike most of these reporters, apparently, I actually read the FCC's 14-page statement.

Skype slights Mac community, Dan York bristles

May 13, 2010

Mac users just don't get no respect, as Disruptive Telephony's Dan York points out today in his kvetch about Skype's video group calling. But Skype keeps making money, despite its blinkered product strategy.

May 13, 2010

Mac users just don't get no respect, as Disruptive Telephony's Dan York points out today in his kvetch about Skype's video group calling. But Skype keeps making money, despite its blinkered product strategy.

Microsoft Kin: Another Misadventure in the World of Can't

May 5, 2010

It seems that the Kin is the dumbest smartphone in a competitive lineup of contemporary devices that almost-but-not-quite do things.

Other computer makers following Apple into the smartphone market?

January 30, 2009

While You Were Making VoIP Calls on Your TV at CES, Mobile TV Was Calling Your Phone

January 12, 2009

In his Fierce VoIP post on Monday, Doug Mohney reports that one of his takeaways from last week's CES is that your TV is morphing into a phone. Maybe so, but another - and potentially bigger - story at CES is how your phone is turning into a TV set.