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Radar Networks is on a role. The company announced Monday completion of Round B financing series, during which it brought in $13 million from several venture capital firms. This brings total venture capital funding for the company to $18 million, including Round B and Round A (which closed in April, 2006).
 
What’s drawing venture capital firms to invest in Radar? The company offers an online service called Twine, which the company describes as a “Web 3.0” application, part of the “Semantic Web.”
 
Twine lets users organize, share and discover information that correlates to their interests, and connect with networks of like-minded people. In this sense, it is similar to a lot other “social network” services on the Web. But Radar is taking this idea to a new level what the company calls “semantic understanding,” a method of automatically organizing information using algorithms that learns from users’ interests and uses its conclusions to make connection and recommendations.
 
Given the trend toward social networking services being used not only on desktop computers but on mobile devices as well, it seems likely that Twine will prove useful to computer-based surfers and on-the-go social networkers alike.
 
Round B of Radar’s financing series was led by Velocity Interactive Group. Draper Fisher Jurvetson and Vulcan Capital also participated.

Macworld Keynote Recap So Far

January 15, 2008 1:53 PM | 0 Comments
As I write this, Steve Jobs has been keynoting for nearly two hours and it appears most of the surprises are out of the bag at this point. I’m sure everyone out there is busy refreshing real-time blogs from Macworld, Engadget and the like. So here’s a very short and sweet recap of what Apple announced today so far:
 
1. Almost 20 percent of the Apple OS installed base has upgraded to Leopard. Five million copies sold in the first three months of launch.
 
2. Time Capsule is essentially Time Machine on steroids: an AirPort Extreme base station and hard-drive combined into one unit. This allows Mac users to backup all their machines, wirelessly, to one central location.
 
3. Apple has sold four million iPhones to date, and as of 3Q07 end the device held almost 20 percent (precisely 19.5 percent) of the U.S. smartphone market.
 
4. New features for iPhone, including maps “with location” and ability to SMS multiple people at the same time.
 
5. iPhone updates (mail, maps, stocks, notes, weather enhancements) available in iPod Touch for $20 upgrade.
 
6. Movie rentals through iTunes. Studios on board: Touchstone, MGM, Miramax, New Line, Lions Gate, WB, Fox, Paramount, Disney, Universal, New Line, Sony. Rentals are $2.99 for library titles, $3.99 for new releases. Prices for HD rentals are slightly higher: $3.99 and $4.99 respectively.
 
7. Apple TV 2 (free software upgrade): syncs with computer, but no computer is required; you can rent movies straight from your TV.
 
8. MacBook Air is the major new gadget from Apple: it’s a laptop thin enough to fit into a manila envelope. Its wedge-shaped, 0.16 at its thinnest part. Includes 13.3” widescreen LED-backlit display, built-in iSight camera, full-size keyboard, and multi-touch gesture support on its trackpad. The 80GB hard drive is 1.8” with option for 64GB solid-state disk. 1.6GHz standard, option for 1.8GHz. Five hours of battery life. $1,799, ships in two weeks (can pre-order today).
 
That’s the recap so far. Let the analysis begin!
Sometimes, accessories for “the thing” generate more revenue than “the thing” itself. Perhaps not with revenue (I don’t have the numbers handy) but certainly with ubiquity, we’ve seen this trend in the explosion during the past few years of iPod accessories. Apple isn’t the only company to realize that, once people have their iPod, the way to keep the money flowing (aside from introducing new iPods every year or two) is through accessories: cases, faceplates, gadgets for connectivity in the car, etc.
 
In the mobile phone market, at least, current projections indicate that accessories are poised to soon drive more revenue than the sale of phones themselves. That’s according to a new report out this week from ABI Research, “Mobile Phone Accessories Market Will Generate More Revenue than the Smartphone Market in 2007.”
 
The title of the report pretty much says it all, but here are some numbers to drive the point home even further: ABI predicts that mobile phone accessories will generate more than $32 billion in revenues this year, whereas smartphones will probably only rake in about $28 billion. The industry analyst firm break things down further into “after-market” accessories (projected to represent 77 percent of accessory revenues) and “in-box” accessories (remaining revenues).

In the report, ABI Research analyst Shailendra Pandey nails it on the head with this well-stated summarization of the situation: “The number of mobile phone accessory products is expanding with new products driven by technology as well as by customer fashion and personalization needs appearing in the market.”
 
Mobile operators, Pandey added, are now realizing that phone accessories can lead to higher annual revenue per unit (ARPU). How does this work? Here’s Pandey again: “Handset vendors now recognize that to increase sales of their high-end mobile phones and smartphones, they need to provide accessories that allow users to fully enjoy and benefit from the features provided in those handsets.”
 
Among the marketing initiatives being undertaken by carriers based on this philosophy is Nokia’s “Mobile Enhancement” product promotion, and Motorola’s campaigns focusing on “Personalization” and “Self-Expression.”
 
Well, it’s official. We want cool gadgets for our cool gadgets. Bluetooth headset, anyone?
After the shootings at Virginia Tech earlier this spring, students, parents, faculty and staff at schools across the country have been paying renewed attention to the need for improved emergency alert systems. One company that’s taking an in-depth look at the problem is VIYYA Technologies, which in April announced the launch of its Emergency Alert Information Portal, an application designed to distribute information in a timely manner, both on a routine basis and during times of crisis.
 
I was made aware late last week of VIYYA’s efforts in this arena, and figured it would be a good to idea to mention it in my blog. I admit, I do appreciate the company’s apparent thoughtfulness about the subject; in a press release on May 16, VIYYA stressed that, although it did get the application up quickly, the solution is not designed to be a one-size-fits all, knee-jerk reaction to the need for better emergency alert systems.
 
The company said that its developers met with officials at a variety of education institutions to determine which emergency alert methods work, and which don’t, in different types of settings. That includes special-needs environments, like the Austine School at the Vermont Center for the Deaf and Hard of Hearing.
 
Here’s John Bay, VIYYA’s CEO, in a statement: “Informing or warning hundreds or thousands of people can't be accomplished using a simplistic off-the-shelf approach. Attempting to use cell phones to warn students, staff and faculty, for example, fails to take note of the fact that many people turn off their phones in classrooms, libraries and labs and that many of the phones don't work in gyms, pools or technology buildings where signal interference is common. Cell phones are great devices, but they do have their limitations and limitations aren't what you want in an emergency.”
 
Good point, John. Although portable, wireless communications channels are one way to distribute vital information quickly in emergencies, all channels should be utilized for the best chance of success.
 
VIYYA took a proactive, many-communications-channels approach to emergency alerts in developing its system. The company’s Emergency Alert Information Portal (EAIP) “instantly transmits alerts to thousands of users via e-mail or SMS text messaging, and supports collaborative information exchange through chat rooms, discussion groups, and topic-specific forums.”
 
EAIP is a Web-portal-based system that can be customized by each school. Information from a variety of sources (Internet, intranet, local databases, etc.) can be displayed, filtered, organized and disseminated using a proprietary “intelligence sharing” application. This application is designed to monitor and share physical security intelligence in situations that potentially could involve terrorist activity and other types of dangerous disruptions.
 
For maximum flexibility, VIYYA’s EAIP is built on a service oriented architecture (SOA). It’s available via two distribution methods: on-demand via software-as-a-service (SaaS), and local installations.
 
What do you think makes a good emergency alert system? Let me know.
Here’s an update on the VirginiaTech shootings: an AP report published just after 5:00 p.m. Eastern Time said that it took the university two hours to compose and send out an e-mail to students warning them about the first shooting.
 
According to the article, that’s also the span of time between the first shooting and the second one; by the time students got the e-mail (at 9:26 a.m.), the gunman had moved to a second building and begun his rampage again. The article also quoted a student saying that there were no public address system warnings as he walked to class at 9:00 a.m. two buildings away from the location of the first shootings.
 
From my perspective, it certainly does seem as if the university was ill-prepared to respond quickly to the emergency by getting information where it needed to be, regardless of the channel used.
 
This both does and does not surprise me. On the one hand, you’d think that with all the modern technology that’s available today, it would be easy to get the word out. On the other hand, we’re talking about a campus that rarely experiences any events even remotely out of the ordinary, so it’s probably reasonable for it to have only minimal systems in place for responding to emergencies.
 
For those watching from afar (I refer here to video clips I watched earlier on CNN.com), the dearth of warnings seemed to create a rather chaotic environment on campus, where in some areas there were people running around panicked and in others students strolled from one place to another without any apparent concern about armed police officers running about. At least one student even managed to capture part of the action related to the second shooting on his cell phone camera (I blogged about this earlier).
 
It will be interesting to watch as more eye-witness photos and video footage surfaces. Since most people, and especially young people, carry cell phones equipped with various types of cameras, I’m willing to bet that a fair number of students recorded what they saw.
Many companies looking to make a buck (or a few million bucks) on the Web in recent years have gone into the mobile content business—selling things like ringtones and wallpaper for cell phones. This is a potentially very lucrative market, and one that also has potential for musicians and other artists looking for a way to distribute their creations while making some money. However, setting up a functional online store that’s compelling enough for visitors to return again and again can be a challenge.
 
This week I received a phone call from a representative at Phone Sherpa, a Seattle-based company (founded in 2005) that describes itself as “the world's leading ringtone maker and ringtone store service.” The rep wanted me to know about a new Phone Sherpa’s new Mobile Store solution, which provides tools to market and promote music and art as ringtones or wallpaper for mobile phones.
 
Here’s how Phone Sherpa described the new solution in an April 3 press release: “The artist creates a store, uploads their content and embeds the Flash store component on their Web site. These easy steps take as little as fifteen minutes to complete. The Mobile Store can be customized to match the artist’s site layout and colors.”
 
Mobile Store is offered as a partner package. Artists have a choice of three packages, depending on how much the want to sell. The basic package, which is free, provides hosting for up to four files, with the artist earning 20 percent net sale payout on each item sold (content priced at four levels: $0.99, $1.99, $4.99, $9.99). The Plus package, $9.99 per month, hosts up to 25 files; artists earn 50 percent net sale payout on each item sold. Custom packages are also available.
 
Partners who sign up for Mobile Store accounts get monthly “payouts” based on how much content they sell; this money is deposited into a PayPal account. To calculate payout, Phone Sherpa considers a variety of factors, including cost to deliver goods (e.g. fees for credit card transactions) and refunds for purchases returned. The appropriate percentage, based on account type, is then used to calculate net payout.
 
In the Phone Sherpa Mobile Store FAQ, the company provides an example of how much a partner with an account giving 30 percent payout rate on net sales might make in a month, as follows: nine ringtones are sold at $1.99 each, with five credit cards sales and four PSMS sales; after fees are deducted, the partner nets $3.34. This amount is based on a 20 percent fee for each credit card transaction, and a 60 percent fee for processing/delivery of each item billed via cell phone using PSMS.
 
In its announcement about Mobile Store, Phone Sherpa cited stats from music industry trade group IFPI that mobile music now accounts for about 40 percent of record company digital revenues. Jupiter Research figures, Phone Sherpa said, indicate that ringtone sales alone generate nearly $4 billion each year, and that number is expected to reach $14 billion by 2011. Obviously, this is a huge industry, but not all artists have access to revenues from mobile sales, Phone Sherpa CEO Grady Leno pointed out in the press release.
 
“Artists not signed by a major label typically have no access to the mobile marketplace,” Leno said. “Phone Sherpa opens the mobile industry to everyone by providing artists with complete control over promotion, pricing, and distribution of their content into the mobile channel.”
 
David Meinert, manager of the rock band The President of the United State of America, emphasized the importance of the mobile content industry for today’s artists.
 
“Ringtones and wallpapers are a critical component of any music marketing plan,” Meinert said in a statement. “There is no more effective way to reach the highly influential 16 to 29-year-old demographic.”
 
The Phone Sherpa rep who contacted me sent some sample links showing how different artists have used the company’s solution to create their own online mobile content stores. These examples include:
  • Super Geek League: The Band –Ringtones and music offered on a very colorful site currently featuring the band’s album Peppermint Rainbows.
  • AviationringTones.com – Features aviation-themed ringtones.
  • 24 Hour Gospel Network – Christian music-based ringtones, currently featuring clips from artist John Butler “The Minister.”
The three examples above are mostly focused on ringtones, but of course Phone Sherpa Mobile Store also lets artists sell their visual works as cell phone wallpaper.
 
Mobile Store seems like a timely offering; if you are an artist using the service, let me know how it's working out for you.

Chinese Government Embraces RFID

March 13, 2007 1:03 PM | 1 Comment
Asia generally, and China in particular, tends to get a lot of play in wireless/mobile technology news, because often the latest, coolest products originate from there. Usually, in this context, China is discussed regarding cell phones. But there are other wireless technologies out there for which the Chinese market is of interest.
 
Take radio frequency ID (RFID), for example. In a recent report, RNCOS (an India-based research and consultancy firm) examined the outlook for RFID in China, including government policies.
 
RNCOS concluded that, in China:
  • Applications of both low-frequency (LF) and high-frequency (HF, 13.56 MHz) RFID are relatively mature.
  • During 2008, there will be massive applications of ultra high-frequency (UHF) RFID—especially in supply chain management.
  • RFID’s growth during 2008 will be supported by well-developed standards and technologies.
  • The three key areas for RFID application development are Beijing, Shanghai, and the Pearl River Delta.
  • The retail sector—lead by Wal-Mart—is increasingly using RFID to improve supply chain efficiencies.
  • Two key drivers for RFID’s use in supply chain management are reduced costs and enhanced automation.
  • HF RFID is used in ID card applications, and UHF RFID is part of the country’s railway systems project.
  • The Ministry of Science and Technology is planning 20 major RFID programs, for which the government is allocating more than $16 million. One of the largest is China’s second-generation resident identification card program.
What strikes me most about these findings is the Chinese government’s embracing of RFID. In the U.S., applications for the technology often have been stymied by privacy concerns (people worry the government and/or corporations will use it to track behavior and buying habits). In China, where the government is a much, much more heavy-handed, there is no such restriction.
 
I wonder: will China’s use of RFID in ID cards make Americans more or less concerned about adoption of the technology? Probably more. What do you think?
The phrase, “build it and they will come” has been used to justify the creation of everything from shopping malls to communications services. Yet, if a new report from consultancy Arthur D. Little is correct, many telecom companies are unwilling or unable to go out on a perhaps not-so-thin limb when it comes to mobile information-sharing services that fall under the “Web 2.0” umbrella.
 
Arthur D. Little analyst Martyn Roetter said in the report that Web 2.0 services—which enable the creation and distribution of content instantaneously and globally in a way not previously imagined—are a key driver of today’s Internet growth, yet telcos are not jumping on board.
 
“In order to harness and monetize Web 2.0 the Telcos will have to rapidly address the needs of this community,” Roetter said in the report.
 
Roetter included this example of why telcos should be capitalizing on Web 2.0: “Younger Europeans are already showing their readiness to interact on the move, with 38 percent of them accessing e-mail from mobile devices, while Google launched Gmail for mobile in November last year. Telecommunications businesses now need to offer access to the established web 2.0 services, for both communication and for the fulfillment of their wider social needs while on the move.”

So, the question is, if telcos aren’t joining the mobile Web 2.0 revolution, why not?
 
According to the Arthur D. Little report, telecom companies face a dilemma regarding Web 2.0 that they haven’t yet resolved: “whether to collaborate or compete with the newly emerged yet de facto web 2.0 leaders (flickr etc) and face the long haul choice of building competing communities or taking the reduced margin implied from partnerships with existing players in exchange for more rapid access to larger communities.”
 
AT&T is one example of a telco that took the latter path by partnering with MySpace and hopping on for a ride with deals included in 3’s X-series portfolio (which includes companies like Skype, Google and YouTube). Arthur D. Little’s report suggests that AT&T’s approach, while growth-oriented, is considerably more risky than what’s known as the “bit-pipe” solution of focusing solely on pure bandwidth delivery rather than services.
 
So, if telcos face considerable risk partnering with Web 2.0 companies, is there any way to mitigate that risk? Arthur D. Little suggests that companies focusing on the service-oriented space must choose their partners wisely, focusing on those that “can successfully grow profitably as the models develop from pure advertising into more mature, and in the long term, sustainable revenue streams.”
 
Seems like sound advice to me. What do you think?
It’s a dog-eat-dog world out there, at least for manufacturers of portable navigation devices. Skating on razor-thin margins for devices priced as low as $200, these manufacturers face some tough challenges.
 
So what’s a navigation device manufacturer to do? One word: differentiate, differentiate, differentiate. Okay, that’s three words, but you get the point.
 
In particular, a new report from ABI Research says, these manufacturers are seeking to differentiate their higher-end, pricier products.
 
“In the near future, high-end navigation products will need increased capabilities from the hardware, better connectivity, more varied data, and more powerful functions,” ABI predicts.

Here’s another word for you: nontraditional. That’s how ABI describes the newest breed of portable navigation devices—a category that now includes  ultra-mobile personal computers and smartphones, in addition to car computers and aftermarket wireless-driven thin-client navigation systems. ABI predicts that this market will grow to almost 4 million units shipped annually by 2011.
 
Most of that growth will occur, ABI says, thanks to carriers launching high-end, GPS-enabled smartphones and other connected devices.
 
Among the changes ABI sees ahead for such devices are:
  • Advanced graphics processing
  • Contextual information (traffic conditions, travel advice, etc.)
  • New form factors with detailed, 3D displays
“The revenue model has yet to be sorted out,” ABI analyst Dan Benjamin notes in the ABI report. “But while TomTom, Garmin and Dash Navigation — with its ability to tie in local search — are currently leading the way in North America and Europe, with the next-generation hardware, many companies are going to be able to implement similar features.
 
Benjamin adds that a key question is how data will be delivered to portable navigation devices.
 
“There's a large amount of data that can be used to increase the usability, functionality, and experience of the device, but that data is very hard to come by,” he notes. “It’s a slow process: we need persistent data in the form of renderings of buildings, and descriptions of what’s in the streets, and we also need real-time data such as traffic information, prices, shopping, and entertainment.”
 
So here’s a tip for all those hungry-dog manufacturers out there: team up with service providers to develop better ways to deliver the navigation content consumers want, and you’ll be much more likely to eat dinner rather than be eaten.
Here’s something for all you mobile shutterbugs out there: Exclaim, a provider of wireless and Web applications, recently launched version 6.0 of its Pictavision photo- sharing software for mobile phones.
 
With Pictavision, users can transform any mobile phone that’s enabled with BREW, Java or SYMBIAN into a tool for sharing and finding video and photos through a variety of media Web sites including KODAK EASYSHARE Gallery, dotPhoto, Flickr, Adobe Photoshop Showcase, and SmugMug.
 
Pictavision’s interface is designed to make this sharing quick and easy. Among its features are:
  • Text and voice tagging
  • Background upload of photos and videos
  • Multi-lingual support (English, French, Spanish, Portuguese)
  • Integrated MMS
“Pictavision lets you take a photo, add a voice caption, send it as a greeting, and save it online in just four clicks, making it the easiest way to take, save and share photos and videos from a camera phone,” the product’s Web site says.
 
Pictavision is provided on a subscription basis, with plans starting at $3.99. It’s available through the following U.S. cellular carriers: Alltel (includes Western Wireless), Cellular South, Cricket Wireless, Metro PCS, Midewest Wireless, NTELOS, US Cellular, and Verizon Wireless.
 
Outside the U.S., Pictavision is available through carriers Centennial Puerto Rico, Iuscasell, Movistar Columbia, Movistar Ecuador, Movistar Panam, Movistar Peru, Movistar Venezuela, Reliance India Mobile, Tata Teleservices Limited, UNEFON, Verizon Dominicana, and Verizon Wirelesss Puerto Rico.
 
If you try out Pictavision, let me know how it works. Looks like a pretty neat application.
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