When is Zultys a good fit - What QUALIFYING QUESTIONS can you ask.docx
When is Zultys a GOOD Fit ?
A white paper by Pierre Kerbage
VP of Sales: North America & Canada
(408) 328-5423
1. When a client wants 15 or more workstations
2. When a client has multiple locations and wants a system that connects
3. When a client wants Find Me Follow Me or to be able to be connected at all times
4. If client has an inbound call center and wants ACD or Advanced ACD with Call Reporting, Queuing , Wall boarding
5. When a client wants IVR
6. When a client wants Call Attached Data (CAD) and wants to track who is calling and notate notes through the company and then export it
7. When client wants to maintain call control through Cell Phone Twinning
8. When the client has Telecommuters (WITHOUT VPN) or employees that want to work from home (and cut costs on working in an office -i.e. Gas, Baby Sitting, Expensive meals, etc...)
9. When a client needs a Soft Phone
10. When the client is requesting Exchange or Outlook Integration
11. When a client has a CRM and needs it integrated with their phone system
12. When a client wants to cut COSTS by using SIP providers
13. When a client wants to cut costs of LD by using SIP Providers
14. Want to cut COSTS by using not having 2 wires to each desktop ( a CAT 3 and a CAT 5)
15. When a client truly believes that his system is going to last 10 to 15 years and DOES NOT want to buy an 8 Track Recorder and does not want a Legacy/TDM System (just ask Nortel if that business model makes sense anymore)
16. When a client is asking for redundancy/Failover
17. When a client is looking for 99.999% up time
18. When a client wants Call Recording
19. When a client wants Fax Server integrated
20. When a client wants to dial from Outlook or from anywhere in the Web or any application
21. When a client Wants a system that SCALES (to 10,000 users)
22. Wants to be able to use their standard HOME phone as an "IP" phone
23. When the client wants Integrated Call Detail Reporting/Accounting
24. When a client wants Unified Messaging
25. When a client wants Secure Chat with logging
26. When a client is asking for a system that will GUARANTEE him to have the latest and greatest technology and protect him from obsolescence for the next 5 years !
When is Zultys NOT a Good Fit:
1. When a client is not wired or does NOT wish to be wired for CAT 5e (We use the Phybridge Solution)
2. When a client is already having problems with their Network Infrastructure and does not wish to resolve
3. When a client just wants a small legacy TDM System and does not want/need/appreciate any additional functionality
4. When a client has a budget of $2,000 or less or less than $100 per user
5. When a client has no need or wants any advanced connectivity, CTI, etc...
6. When a client ABSOLUTELY needs FULL multi-tenant functionality (multiple small virtual PBXs in one box)
7. When a client needs to have more than 1000 users in one location (multiple locations are OK)
8. When a client is requesting a LOT of Analog Phones
9. When a client is requesting a Hospitality (Hotel/Motel) system to be integrated.
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