If you don’t hear from me it’s because I am in the hospital having my second daughter. You will want
Apparently my article on the Wynn Las Vegas raised a few eyebrows in the industry. I received a few e-mails
After a decade of wrangling between government and the wireless industry, there’s still no certainty that when a cell phone
Is this new patented product from Mediatrix, a must-have product for all Canadian VoIP providers. And more interesting is this
We may be one step closer to intelligently interacting with our cell phones now that Loquendo has announced their multilingual
Here are my presentations from the Interactive Intelligence and Vonexus Seminars. The audience was very inquisitive and asked some great
May 17, 2005 • Washington DC "Best Practices in the IP Contact Center" Brought to you by Interactive Intelligence® 8:00
I am speaking at Interactive Intelligence and Vonexus seminars tomorrow. I am looking forward to the trip and the talk.
I got a call from a reporter today asking me to confirm if Light Reading was for sale. I probably
What do you do when Microsoft decides your niche is worth taking away from you? Come out with a slew
