VoiceOps is a transcript-based call center coaching and training solution which uses AI. We consider it to be a Future
VMware has been very busy in the cybersecurity space – we just broke the news about their acquisition of Carbon
Fax has been declared dead for decades but it is not dead – it is alive and very much so
The U.S. government plans to launch a program in roughly one month that narrowly focuses on protecting voter registration databases
For many years, Apple has shown the world the processor while important can take a backseat to the software integration
CloudGenix announced its Autonomous SD-WAN and CloudBlades platform are integrated with Microsoft Azure Virtual WAN, providing customers high-performance access to Azure cloud services from
Helpshift is a company which really embodies the future of work – it enables one, connected customer service experience. Customers
Software company VMware said it’s acquiring Carbon Black at an enterprise value of $2.1 billion and Pivotal at an enterprise value of $2.7 billion. The deals
Huawei had a media reception in NYC at the World Trade Center. Joy Tan welcomed us and then introduced Vincent
Advanced cybersecurity measures are often not considered until there is a breach. Things have gotten very scary for organizations as
