Year: 2020

Riff Brings Ambient Telephony to Life for the Future of Work

Riff Brings Ambient Telephony to Life for the Future of Work

It is rare we spot an incredible idea, share it with our loyal readers like you and have to wait
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Ooma Offers WiFi As-a-Service, Powered by Extreme Networks

Ooma Offers WiFi As-a-Service, Powered by Extreme Networks

Life is moving fast towards a subscription model. Microsoft Office 365, Teams, Disaster Recovery-as-a-Service, Infrastructure-as-a-service, etc. Of course, UCaaS is
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SupportLogic Raises $12 Million for its AI-Powered Support Platform

SupportLogic Raises $12 Million for its AI-Powered Support Platform

Our favorite definition of future of work is AI enabling workers to become more productive and efficient. Just like Microsoft
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Zoom’s UCaaS Solution Gets More Competitive, Adds 40 Countries

Zoom’s UCaaS Solution Gets More Competitive, Adds 40 Countries

8×8 and RingCentral have not been shy about touting their video solutions as they see collaboration as a natural, adjacent
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Dear Tech CEO, Now is the Time to Grow Sales and Profits

Dear Tech CEO, Now is the Time to Grow Sales and Profits

During the dotcom days we often made trips to San Jose and Washington, DC to meet with tech companies and
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Who Was First in Multicloud?

Who Was First in Multicloud?

Having been in and covering the call center space since the 1980s, before the term call center was invented, we
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Microsoft Releases Surface Duo Explainer Video

Microsoft Releases Surface Duo Explainer Video

Microsoft just released an explainer video showing how their new Surface Duo operates. The idea is it is the Microsoft
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IRONSCALES Launches Phishing Emulator and Raises $15M Series B

IRONSCALES Launches Phishing Emulator and Raises $15M Series B

Cybersecurity company IRONSCALES increased its annual recurring revenue by 115% in 2019, driven by a 130% increase in channel partnerships
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Krisp gets $5M A Round as Demand Grows for Noise-Isolation in Calls

Krisp gets $5M A Round as Demand Grows for Noise-Isolation in Calls

Last summer we introduced Krisp, the company that provides noise cancellation for enterprise calls. Two weeks later we broke the
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MAT by Massively.AI is the Conversational Marketing Future of Work

MAT by Massively.AI is the Conversational Marketing Future of Work

There are a lot of AI-based chatbot platforms out there and that is good thing as the market for these
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