Year: 2020

Sprinklr Integrates with ServiceNow CSM

Sprinklr Integrates with ServiceNow CSM

Millennials + Gen-Z make up more than half the world’s population, and they’re using social to post billions of messages,
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RingCentral Partners with Poly to Equip Meeting Rooms with RingCentral Video

RingCentral Partners with Poly to Equip Meeting Rooms with RingCentral Video

UCaaS leader RingCentral, Inc. has just launched RingCentral Rooms for Poly, bringing RingCentral Video to every work space. Designed for a
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Teleworking Cybersecurity Issues Discovered on Cisco, Microsoft, Citrix, and IBM Solutions

Teleworking Cybersecurity Issues Discovered on Cisco, Microsoft, Citrix, and IBM Solutions

Cybersecurity leader RiskIQ released its Vulnerability Landscape report, a high-level view of critical vulnerabilities in 12 widely used remote access
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PepsiCo Chooses Microsoft 365 and Teams for 270,000 Employees and also Chooses Azure

PepsiCo Chooses Microsoft 365 and Teams for 270,000 Employees and also Chooses Azure

PepsiCo Inc. and Microsoft Corp. just announced a five-year partnership that establishes Microsoft as a preferred cloud provider to accelerate
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EPOS Launches EXPAND 80 Series for Socially Distanced Meetings

EPOS Launches EXPAND 80 Series for Socially Distanced Meetings

The fastest-growing area of tech right now has to be the market corresponding to the future of work – living
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Exclusive Interview With New iconectiv Chief Product Officer, Michael O’Brien

Exclusive Interview With New iconectiv Chief Product Officer, Michael O’Brien

Increased use of iconectiv technology might have stopped the Twitter voice phishing attack which was reportedly responsible for the company’s
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Adaptiv Networks Buys Elfiq Networks

Adaptiv Networks Buys Elfiq Networks

We made a trek to Canada in June of 2010 to meet with Elfiq Networks and spoke with JP Herbert
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Infobip Raises over $200 Million in Series A Funding

Infobip Raises over $200 Million in Series A Funding

We’ve reported on Infobip before… Infobip Conversations, an Automated Omnichannel Cloud Contact Center Solution with Chatbot Support. In addition, we
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Digital Defense Introduces Frontline Threat Landscape with ML to Illuminate Exploitable Flaws

Digital Defense Introduces Frontline Threat Landscape with ML to Illuminate Exploitable Flaws

One of the highest-profile hacks of last week was Garmin’s services going down as a result of a ransomware attack.
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Talkdesk Gets $143M for its Cloud Contact Center Solutions; Now Worth $3B

Talkdesk Gets $143M for its Cloud Contact Center Solutions; Now Worth $3B

Talkdesk is one of a handful of companies that really came out at the right time – with the right
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