Category: AI

Virtual Instruments AIOps Tackles Data Center Scale Which Exceeds Human Understanding

Virtual Instruments AIOps Tackles Data Center Scale Which Exceeds Human Understanding

Digital transformation of business is driving unimaginable infrastructure scale and data growth. More importantly, the world is increasingly decentralized –
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AIOps Vendor Dynatrace Files IPO

AIOps Vendor Dynatrace Files IPO

Dynatrace describes its company as providing software intelligence for the enterprise cloud consisting of AIOps, cloud infrastructure monitoring, APM and
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ScienceLogic Ranked Top 3 Global AIOps Provider

ScienceLogic Ranked Top 3 Global AIOps Provider

We’ve had a few interviews with David Link the founder and president of ScienceLogic over the years and we are
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IBM Watson Ads Builder Enables Unique Consumer Conversations

IBM Watson Ads Builder Enables Unique Consumer Conversations

IBM Watson is no stranger to chatbots as it works with a number of leading contact center companies to provide
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Future of Work News: Dell, Microsoft, Walmart and Stripe

Future of Work News: Dell, Microsoft, Walmart and Stripe

Its been a big week for the Future of Work. Perhaps the biggest news came from Stripe – they decided
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HIPAA Compliance, APIs Continue to Fuel Phone.com Growth

“We recently announced more than 30 thousand small businesses across the U.S. and Canada and there are two major factors
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Masergy Helps Clients Achieve Digital Ambitions

Masergy Helps Clients Achieve Digital Ambitions

Masergy has found itself at the convergence point of numerous fast-growing markets at a time when companies are growing, investing
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ZaiLab Powers the Contact Center With Happier Agents

ZaiLab Powers the Contact Center With Happier Agents

“Zailab is an AI-powered, born-in-the cloud contact center solution, focused on 100 agents and below,” says Michael Cibelli, SVP of
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New x.ai Chrome Extension Seamlessly Integrates Scheduling Into Workflows

The future of work is here! Lightweight and easy to install, the x.ai Chrome extension integrates their AI scheduling assistants
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Omilia Conversational AI Expands into Cloud

Omilia is a software company focusing on customer service automation. They have an AI system commercially deployed at large scale.
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