Key Takeaways:

• Amazon announced it expects further white-collar job cuts as artificial intelligence continues to reshape internal operations.
• Departments including human resources, advertising, and cloud services have already seen staffing adjustments tied to automation and AI tool adoption.
• In response, professionals are seeking out events like the AI Agent Event to gain hands-on certification and stay valuable in an AI-driven workplace.

Amazon is the latest large employer to signal a workforce realignment driven by artificial intelligence. According to company executives, ongoing advances in generative AI are leading to new efficiencies that reduce the need for certain corporate roles. Teams that once managed manual processes in hiring, content development, and data analysis are now seeing parts of their workflows automated.

Amazon CEO Andy Jassy said Tuesday that the company expects artificial intelligence “will reduce our total corporate workforce as we get efficiency gains” over time.

“We will need fewer people doing some of the jobs that are being done today, and more people do other types of jobs,” Jassy added in a memo to Amazon’s workforce.

As we roll out more Generative AI and agents, it should change the way our work is done. We will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs. It’s hard to know exactly where this nets out over time, but in the next few years, we expect that this will reduce our total corporate workforce as we get efficiency gains from using AI extensively across the company.

As we go through this transformation together, be curious about AI, educate yourself, attend workshops and take trainings, use and experiment with AI whenever you can, participate in your team’s brainstorms to figure out how to invent for our customers more quickly and expansively, and how to get more done with scrappier teams. When I first started at Amazon in 1997 as an Assistant Product Manager, I worked on leaner teams that got a lot done quickly and where I could have substantial impact. We didn’t have tools resembling anything like Generative AI, but we had broad remits, high ambition, and saw the opportunity to improve (and invent) so many customer experiences. Fast forward 28 years and the most transformative technology since the Internet is here. Those who embrace this change, become conversant in AI, help us build and improve our AI capabilities internally and deliver for customers, will be well-positioned to have high impact and help us reinvent the company.

Amazon CEO Andy Jassy

This isn’t just a tech company trend. From finance to healthcare to marketing, organizations across sectors are rethinking how people and AI systems work together. While these shifts are creating efficiency gains, they’re also creating uncertainty for employees whose roles may evolve—or disappear—faster than expected.

To navigate this changing environment, many professionals are proactively upskilling to stay relevant. That’s where events like the AI Agent Event come in.

Taking place this fall, the AI Agent Event is designed to equip attendees with practical skills, certifications, and real-world examples of how AI agents are being implemented across industries. Whether you’re in operations, customer success, IT, or marketing, the event offers a direct path to understanding how AI is reshaping workflows—and how you can reshape your role to align with it.

Workshops and sessions focus on:

• How to deploy AI agents to handle repetitive tasks like scheduling, customer responses, and internal reporting.
• Case studies from companies using agentic AI to augment human teams, not replace them.
• Certification tracks to demonstrate your readiness to guide your company through AI integration.

With the rapid evolution of tools like ChatGPT, Claude, and other enterprise LLMs, understanding how AI agents can support your organization isn’t optional—it’s strategic. For employees aiming to future-proof their careers, hands-on exposure and formal recognition of AI fluency is becoming a differentiator.

Amazon’s announcement is part of a larger reality: AI is moving faster than many job descriptions can adapt. But for professionals willing to learn, lead, and evolve, there is opportunity in the disruption.

Learn how AI Agents can supercharge your company’s profits and productivity at TMC’s AI Agent Event in Sept 29-30, 2025 in DC.

Rich Tehrani serves as CEO of TMC and chairman of ITEXPO #TECHSUPERSHOW Feb 10-12, 2026 and is CEO of RT Advisors and is a Registered Representative (investment banker) with and offering securities through Four Points Capital Partners LLC (Four Points) (Member FINRA/SIPC). He handles capital/debt raises as well as M&A. RT Advisors is not owned by Four Points.

The above is not an endorsement or recommendation to buy/sell any security or sector mentioned. No companies mentioned above are current or past clients of RT Advisors.

The views and opinions expressed above are those of the participants. While believed to be reliable, the information has not been independently verified for accuracy. Any broad, general statements made herein are provided for context only and should not be construed as exhaustive or universally applicable.

Portions of this article may have been developed with the assistance of artificial intelligence, which may have contributed to ideation, content generation, factual review, or editing.