Interactive Intelligence has a really interesting contest going on… Outrageous Interactions. The goal is to tell the most unusual but true call center story — you know when a caller speaks with you and says something so amazing you can’t wait to tell everyone you know. I knew someone once who worked as a directory assistance operator and boy did she have some good stories. I used to hear about a spike in “weird” calls around the time of a full moon.
Oh, and be sure to come to ITEXPO, September 16-18 to see who won the contest.