Category: Call Center

Consider a typical tax return. If you own a home and have a mortgage you may be able to deduct

Out of the many areas in the IP communications space worth watching, I think SIP trunking (see TMCnet’s SIP Week

Sorry for the self-promotion here but I haven’t had a chance to share this with you –the news of a

I had a chance to look at the attendees from the last 2 days who signed up for ITEXPO and

I have been getting lots of questions about how people can speak at this show – which promises – as

The Alcatel and Lucent merger was just approved despite rumors to the contrary. The price — 10.8 billion dollars."As we

With the rumblings in the market and out Alcatel and Lucent possibly calling things off, it might be a good

I would love to catch you in LA if you get a chance. I’ll be speaking at a seminar titled

TMC was featured on the front page of the business section of the Stamford Advocate newspaper today. It was also

Please enjoy my September, 2006 High Priority column from Customer Interaction Solutions Magazine. It was a real rush meeting Marc.