Category: Call Center

The field for call center training is expanding rapidly – perhaps because there are so many new call center agents

I have never seen so many registrations form Tier one service providers at any previous TMC event. This Internet Telephony

Time is running out to take advantage of early-bird pricing for Internet Telephony Conference & Expo. A reminder to my

Today alone has been an incredible day with virtually all of the top tier service providers, cable companies and a

Here is the latest look of the Communications Solutions website. I hope you like it.

I came across some job openings from Dennis Young of TELL/COM RECRUITERS. If you have interest just e-mail [email protected] for

The wireless communications sector is one of the more interesting businesses around as they generate billions and billions in revenue

Here is the partially edited interview I had with Tony Krueck, VP of Product Development at Sprint. This was a great

As I have been writing about for a few months, the Dialogic Division of Intel has been sold. Eicon Networks

Here is a list of some of the newer call centers that have been launched around the world. There has