Category: Call Center

The channel is a bit a new to PCM but according to Paul Harrold, VP of Collaboration they put emphasis

Last week we explained how Highfive is looking to make videoconferencing ubiquitous and this week, they reaffirmed this commitment by partnering with Okta to bring

Masergy has found itself at the convergence point of numerous fast-growing markets at a time when companies are growing, investing

“Zailab is an AI-powered, born-in-the cloud contact center solution, focused on 100 agents and below,” says Michael Cibelli, SVP of

  “Highfive is on a mission to make videoconferencing ubiquitous,” said Chris Heinemann, Senior Marketing Director in an exclusive interview.

Voci Technologies  was spun out of Carnegie Mellon University to “Amplify the value of your voice data in real time.”

“Voxbone is positioning itself as the AWS of the communications space. We power much of the communications market and their

Theta Lake is a machine learning and AI platform analyzing audio and video content for compliance risk. “We focus on

Metaswitch recently announced they have reached the 25 million business subscriber milestone – which is impressive as the company is

NEC has transformed their portfolio with the NEC Smart Workplace, Ram Menghani, VP of Product Management explained in an in-person