Category: Call Center

An interview with Brian Tompkins (left), VP of Sales and Matt Hickey (right), Dir of Sales Cloud Services Providers/Strategic Alliances pictured

Cloud communications in the enterprise have brought innovation and helped to lower costs across the board. These technologies are also

In a recent meeting with Windstream Networks we learned the company is about 60 days into bankruptcy, past their second

“We recently announced more than 30 thousand small businesses across the U.S. and Canada and there are two major factors

“At its core, Avant is a sales enablement organization. Our business functions as a master agent but consider our self

“About three years ago we started to create a channel for VARs going after SMBs or the micro SMB marketplace,”

The channel is a bit a new to PCM but according to Paul Harrold, VP of Collaboration they put emphasis

Last week we explained how Highfive is looking to make videoconferencing ubiquitous and this week, they reaffirmed this commitment by partnering with Okta to bring

Masergy has found itself at the convergence point of numerous fast-growing markets at a time when companies are growing, investing

“Zailab is an AI-powered, born-in-the cloud contact center solution, focused on 100 agents and below,” says Michael Cibelli, SVP of