Category: Call Center
“Highfive is on a mission to make videoconferencing ubiquitous,” said Chris Heinemann, Senior Marketing Director in an exclusive interview.
Voci Technologies was spun out of Carnegie Mellon University to “Amplify the value of your voice data in real time.”
“Voxbone is positioning itself as the AWS of the communications space. We power much of the communications market and their
Theta Lake is a machine learning and AI platform analyzing audio and video content for compliance risk. “We focus on
Metaswitch recently announced they have reached the 25 million business subscriber milestone – which is impressive as the company is
NEC has transformed their portfolio with the NEC Smart Workplace, Ram Menghani, VP of Product Management explained in an in-person
“The purpose of Edify is to build a solution that goes from CEO to developer to call center to unite
Fuze is a global UCaaS provider – in business since 2006. Their average seat size is greater than 3,000 with
Sharpen Technologies believes better contact center and ultimately corporate performance depends on contact center agents. Their unique call center solution
CallMiner allows organizations to extract intelligence from customer interactions,” said Scott Kendrick, VP of Marketing. In an in-person interview. You