Category: CRM

AudioCodes Has Good Quarter

Cisco made a big splash with their earnings news today and subsequently it may be worth pointing out Audiocodes too
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Telephone System Channel

If you aren’t aware, TMC has built with its partners, the largest collection of business to business online communities in
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VoIP/IP Communications Stories August 6, 2007

In case you are behind on your reading or perhaps were away and want to catch up quickly; I have
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Loving Asterisk

Some people don’t hold back. If they like you or they don’t you know it right away. Others are diplomatic.
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ITEXPO Weeks Away

I just can’t believe that Internet Telephony Conference & Expo is five short weeks away. I just can’t wait for
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Call Center/CRM Stories August 3, 2007

Here are the call center/CRM stories for the week of August 3, 2007. Enjoy. I really don’t have a favorite
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Kiosks

The new face of sales and service will be kiosks according to this article from MSNBC. Frankly I am not
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Mitel/Inter-Tel Finally Merge

Mitel’s proposal to acquire and merge with Inter-Tel has been approved by Inter-Tel stockholders. Here are the details:   US$723
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Aastra Intecom/BroadSoft

The IP communications market gets more and more exciting by the day and if you aren’t paying attention it even
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Accela Inc.

The hosting and VoIP services market continues to do well. Providing VoIP service to companies is a much easier proposition
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