Category: Speech Technologies

News From Day 1 of Ribbon Perspectives19 #rbbnp19

News From Day 1 of Ribbon Perspectives19 #rbbnp19

Ribbon Communications just kicked off day one of Perspectives19 and there is a tone of enthusiasm and optimism so far.
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ZaiLab Powers the Contact Center With Happier Agents

ZaiLab Powers the Contact Center With Happier Agents

“Zailab is an AI-powered, born-in-the cloud contact center solution, focused on 100 agents and below,” says Michael Cibelli, SVP of
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Voci Technologies Touts Advanced, Cost-Effective Speech-to-Text

Voci Technologies Touts Advanced, Cost-Effective Speech-to-Text

Voci Technologies  was spun out of Carnegie Mellon University to “Amplify the value of your voice data in real time.”
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Voxbone Positions Self as AWS of Communications

“Voxbone is positioning itself as the AWS of the communications space. We power much of the communications market and their
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Sharpen Technologies Agent Experience Score Improves Contact Center Performance

Sharpen Technologies believes better contact center and ultimately corporate performance depends on contact center agents. Their unique call center solution
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CallMiner Makes AI-Fueled Speech Analytics a Reality

CallMiner allows organizations to extract intelligence from customer interactions,” said Scott Kendrick, VP of Marketing. In an in-person interview. You
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AT&T Launches API Marketplace

The new AT&T API Marketplace provides prepackaged code to allow companies, ISVs and others to integrate more functionality into their
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Sennheiser TeamConnect Ceiling 2 Follows the Active Speaker’s Voice

Perhaps one of the biggest challenges to collaboration sessions is handling the one or more speakers who are mobile during
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Telestax Hires Paul Doscher as CEO to Accelerate Growth

In the race to get carriers ready for CPaaS 2.0, Telestax has named Paul Doscher as Chief Executive Officer and
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LicensingLive 2018 Live Blog #LLUS2018

LicensingLive 2018 Live Blog #LLUS2018

For reference – check out the last LicensingLive Live Blog we wrote in 2016. —- It’s 9:30 am PST Nov
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