Category: VoIP

Sharpen Technologies Agent Experience Score Improves Contact Center Performance

Sharpen Technologies believes better contact center and ultimately corporate performance depends on contact center agents. Their unique call center solution
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PCM Enhances Collaboration Portfolio

PCM is the 2.3 billion dollar a year organization you may not have heard of. They were once PC Mall
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XMedius Empowers Teams with Enterprise-Grade Call Center Solution

XMedius Solutions Inc. just announced that it has made its XM TeamQ informal call center solution easier to adopt for
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AT&T Launches API Marketplace

The new AT&T API Marketplace provides prepackaged code to allow companies, ISVs and others to integrate more functionality into their
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Sennheiser TeamConnect Ceiling 2 Follows the Active Speaker’s Voice

Perhaps one of the biggest challenges to collaboration sessions is handling the one or more speakers who are mobile during
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The Future Of Unified Collaboration And Communication

Here is a Guest Blog from a long-established thought-leader and telecom expert Von Bedekian, Co-founder & CRO of VisibilityOne. Consider
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StaffAlerter Adds Personal Alerting Device for Enhanced Safety

StaffAlerter Adds Personal Alerting Device for Enhanced Safety

Instant communication is becoming more important in business, schools, municipalities and the federal government. After 9/11 this became more apparent than
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Cato Networks Proves Quality, Interops with RingCentral

Cato Networks Proves Quality, Interops with RingCentral

The SD-WAN solution from Cato Networks has been certified as a connectivity partner by RingCentral and in recent testing has shown
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How Richard Sprague has Evolved Since ITEXPO

How Richard Sprague has Evolved Since ITEXPO

Many of you may remember Richard Sprague from ITEXPO. He was the Senior Director, Marketing for Microsoft Response Point –
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ITEXPO #SuperShow 2019 Agenda Summary

ITEXPO #SuperShow 2019 Agenda Summary

My team just sent out this show agenda summary for ITEXPO and collocated events. I wanted to share it to
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