Category: e-commerce

Avaya’s Support Strategy Emulates Successful Cancer Diagnostic Systems

It is an unusual occurrence for me to receive a call from any company to discuss their support. Generally the
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Cablevision Allows E-Mail Sign-ups in TV Ads

Yes Virginia, cable companies are innovating Just yesterday I discussed in an article about Cisco Quad that it is very
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Spreadable Shuts Down – Why?

While reading a blog post from telecom and channel partner thought leader Peter Radizeski, on how small businesses are responsible
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HTML5 Shines on New FT App

According to Ed Silverstein on TMCnet’s sister site TechZone360, The Financial Times recently released a web app at app.ft.com based
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Microsoft Investors: Do Not Read

Doug Mohney writes about 5 buzz kills for the Skype acquisition by Microsoft. He has solid points but one wonders
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Heading to Avaya Press & Analyst Event in NYC

I am on my way to an Avaya Press & Analyst Event in NYC where I am sworn to secrecy
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Poor CRM = Go Directly to Jail

Remember a few months back when I wrote that providing poor CRM could dent your SEO? The story revolved around
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eBay Buys Where.com for Hyper-Local Deal Offers

In the race to become a leader in the local deal market – companies seem to be tripping over one
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Amazon Ad-Supported Kindle

The new Kindle with Special Offers costs $114 and shows ads as screen savers and so far has some high-profile
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11 Reasons Why Google Needs Retail Stores

It is becoming clear the world is gravitating towards everything Apple sells and even worse for the competition is Cupertino
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