Here is my High Priority columns from the July 2006 issue of Customer Interaction Solutions Magazine. Enjoy. I have
For its size 8×8, the company responsible for the Packet8 brand is a leader in patents. The company has been
Here is a new service from TMCnet – News Snapshots™ that will allow you to have a single page to
Russell Shaw has some great analysis on what Google could be up to. It seems logical based on his analysis
I love Marc Benioff’s messages to the industry. He never fails to blast his competition who in this case is
The following interview will soon appear as an Executive Suite on TMCnet.com.I got a chance to speak with Andrew Sviridenko
Service oriented architectures are something I have been writing more and more about recently. Expect SOA and communications to become
Two months ago, on September 26, 2005 I wrote an article titled VoIP Killed the PBX Star. This article received
Thank You Marc Benioff for making my job more interesting. Compared to so many other CEOs who are reserved and
Last night I arrived at my house just before sundown and witnessed two male deer having a sparring match 15