Metaswitch Forum 2014 will kick off soon, stay tuned. Any second now – its 8:05 am in New Orleans The
Business disruption through technologies they never saw coming is fascinating to me. I have been fortunate enough to be in
There is an unwritten rule that companies who compete with their customers are inviting trouble. When companies break this rule,
Recently I spent a good number of hours at the sprawling Somers, NY campus of IBM where the company announced
This Dialogic will be about IP not TDM If you have been in the telecom business for five years or
John Roese has recently been appointed as Nortel’s new CTO and I thought this was a golden opportunity to get
As part of my first Publisher’s Outlook in the upcoming IMS Magazine I asked some industry experts what they thought
MiaRec, known for its innovations in contact center technology, recently showcased enhancements to its AI-based analytics and quality assurance tools.
In a move to help transform the landscape of IT management, support, and business communications, GoTo has unveiled two innovative