We’ve reported on Infobip before… Infobip Conversations, an Automated Omnichannel Cloud Contact Center Solution with Chatbot Support. In addition, we
One of the highest-profile hacks of last week was Garmin’s services going down as a result of a ransomware attack.
Talkdesk is one of a handful of companies that really came out at the right time – with the right
Microsoft Teams growth has been nothing short of phenomenal. At the end of April it grew 70 percent to 75
With millions of workers around the world working from home and social-distancing making it difficult to service endpoints face-to-face, companies
UC monitoring and analytics company, Vyopta, has added support for Microsoft’s cloud-based UC products including Microsoft Teams, Microsoft Teams Rooms,
There has been a dramatic increase in cyber attacks since Covid-19 teleworking began and reports to the FBI of cyber
Communications service providers (CSPs) have massive amounts of data flowing on their networks and millions of interactions with customers. The
Voximplant, the voice-first cloud communications company, today announced one-click integration of Google Cloud Dialogflow into Voximplant’s full-featured CPaaS platform. This follows
Enea is helping Vodafone improve video QoE for its subscribers using the Enea Openwave Traffic Management solution. QoE is a