Seriously… Five years already? That is how old Skype is? Well time has really flown and I agree with Tom Keating that Skype really made VoIP a household name — thanks to Vonage too of course who reminded us all of VoIP every time we turned on a TV.
I also agree somewhat with Andy Abramson that Skype is more VoIP 1.0 than 2.0 but what are you going to do? They are theoretically focusing on the things that make instant revenue today and synergy between Skype and eBay doesn’t seem to be important. If it was, you would be able to Skype eBay customer service (see item #10).
I am really happy that Skype’s Jonathan Christensen will be keynoting ITEXPO on Tuesday, September 16, 2008 in Los Angeles, California. It will be very interesting to hear what he has to say and see if the company has a new direction as a result of the new CEO they recently put in place.
The immense potential Skype has is almost impossible to fathom — at any given point, millions of Skype users are online. As the company looks to the next five years I wonder if we will see a slew of new 2.0 type services or as Andy surmises, will we see less?