Tag: ai

Vonage Elevates Cloud Communications with Advanced Noise Cancellation and AI Integration

Vonage Elevates Cloud Communications with Advanced Noise Cancellation and AI Integration

Vonage, a global leader in cloud communications, has added exciting enhancements in noise cancellation technology and AI-driven capabilities. These enhancements
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GoTo Unveils Contact Center Pro and GoPilot, Helping to Redefine Business Communications and IT Support

GoTo Unveils Contact Center Pro and GoPilot, Helping to Redefine Business Communications and IT Support

In a move to help transform the landscape of IT management, support, and business communications, GoTo has unveiled two innovative
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Unified Office Sees the Future of AI in SLMs, not LLMs

Unified Office Sees the Future of AI in SLMs, not LLMs

While there is tremendous interest in large language models or LLMs which are fed huge amounts of information, to then
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AI Predictions and Guidance for Any Organization

AI Predictions and Guidance for Any Organization

With the growth of AI not destined to slow any time soon we thought it made sense to share this
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[24]7.ai Engagement Cloud Integrates the Best of Digital and Voice for Customer Interactions

[24]7.ai Engagement Cloud Integrates the Best of Digital and Voice for Customer Interactions

7.ai has been building a truly unique customer interaction company over the past two decades, quietly and under the radar
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Guident Acquires Holy Grail Patent for EV Power from Shock Absorbers

Guident Acquires Holy Grail Patent for EV Power from Shock Absorbers

Range anxiety is a huge problem for may EV owners as they don’t want to run out of power and
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Guavus Launches AI-based Analytics and Automation Products for CSPs

Guavus Launches AI-based Analytics and Automation Products for CSPs

Communications service providers (CSPs) have massive amounts of data flowing on their networks and millions of interactions with customers. The
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What is L2M: Lifelong Learning Machines?

What is L2M: Lifelong Learning Machines?

Artificial intelligence (AI) and machine learning (ML) systems have greatly advanced as of late. Still, AI is not intelligent in
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Sixgill Sense 3.0 Marries MLOps to IoT, Cameras and Devices

Sixgill Sense 3.0 Marries MLOps to IoT, Cameras and Devices

Sixgill vetted Sense 3.0 is designed to be a complete, highly flexible, extensible and scalable platform that unites all of
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Talkdesk Grows Team and Product Portfolio to Offer Complete Contact Center Solution

Talkdesk Grows Team and Product Portfolio to Offer Complete Contact Center Solution

Talkdesk is well-positioned for the current state of global semi-quarantine thanks to Covid-19 Coronavirus. Their cloud-based contact center solution was
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