In an in-person interview with Adrianna Bustamante, VP of Global Partnerships, and Judy Vansell, Senior Director of Partner Programs &
In a recent live and in-person interview with Emanuel Bertolin, known to many in the industry as “Bert,” we discussed
In an in-person interview with Mark Sher, SVP of Product Marketing at Intermedia, we explored the company’s strategic focus on
Talkdesk is transforming the customer service and experience industry through groundbreaking advancements in agentic artificial intelligence (AI), signaling a significant
PolyAI is significantly impacting the AI-driven customer service industry with rapid growth, strategic innovation, and substantial investment backing. Damien Smith,
In an in-person interview with Barbara Dondiego, CEO, and Mike Kaplan, CMO of the Internet Telephony Hosted VoIP Excellence award,
We’re currently experiencing a golden age for the channel and MSPs. Technology is evolving faster than ever before, and innovative
IntelePeer is helping to reshape customer interactions by harnessing the transformative potential of conversational and generative artificial intelligence (AI). In
OpenAI has expanded ChatGPT’s capabilities by enabling web browsing for all users, including those on the free tier. This enhancement
The Next New Jersey Program Provides Tax Credits to Innovative AI Companies On July 25, 2024, Governor Phil Murphy took