Tag: cx

Cyara Enhances AI and Assurance Services in the CX Space

Cyara Enhances AI and Assurance Services in the CX Space

Cyara, an award-winning company specializing in customer experience (CX) assurance, is making significant strides in enhancing its AI capabilities and
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MiaRec Demos AI-Powered Quality Assurance Tools for Contact Centers

MiaRec Demos AI-Powered Quality Assurance Tools for Contact Centers

MiaRec, known for its innovations in contact center technology, recently showcased enhancements to its AI-based analytics and quality assurance tools.
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Directly Gets $11 Million for Customer Experience and Future of Work

Directly Gets $11 Million for Customer Experience and Future of Work

Directly, a leader in customer experience automation, today announced an additional $11 million in new funding, expanding the $20 million
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ItaQuod Structured CRM Turns Companies into Data-Driven Selling Machines

ItaQuod Structured CRM Turns Companies into Data-Driven Selling Machines

The sales team in every organization amasses crucial information about the market they serve yet it is quite challenging to
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Kustomer Reinvents CRM

Kustomer Reinvents CRM

Kustomer calls itself a next-generation customer management platform for the people-first enterprise, in other words, the CRM for the future.
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