Tag: identity

Customer Intelligence Platform Zeotap Grows 431%, Raises Oversubscribed Series C at $42M

Customer Intelligence Platform Zeotap Grows 431%, Raises Oversubscribed Series C at $42M

One of the biggest challenges in the customer intelligence space is finding a privacy-compliant way to overcome identity resolution issues
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Journey Launches Secure, Private Contact Center Platform Which Preserves Customer Experience

Journey Launches Secure, Private Contact Center Platform Which Preserves Customer Experience

Last summer we broke the news on Journey.ai adding identity and trust to the contact center. The company has just
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Exclusive: Journey.ai adds Identity and Trust to the Contact Center

Exclusive: Journey.ai adds Identity and Trust to the Contact Center

Contact centers can handle huge volumes of contact with clients and prospects. Maximizing efficiency & security are crucial for companies
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