Voximplant, the voice-first cloud communications company, today announced one-click integration of Google Cloud Dialogflow into Voximplant’s full-featured CPaaS platform. This follows on to the company’s $10 million in funding and their news related to releasing no-code AI-driven IVR solutions.
With today’s news, Voximplant expands its relationship with Google Cloud, using Dialogflow, the AI-powered platform for building natural and rich conversational experiences for communication apps. The new one-click ability makes integrating Dialogflow into Voximplant’s full-featured CPaaS platform even faster and simpler, helping speed application development and rollout. Voximplant delivers a serverless, fully programmable platform with all of the capabilities that are needed to accompany a full-featured voicebot in modern call center and telephony environments. Further, Voximplant natively supports phone numbers from 60 countries out of the box.
Voximplant Enhances Interactions with Latest in Conversational Voice
- Easy to get started: Plug into Dialogflow with one-click
- Calls to and from wherever you want: Connects to SIP or PSTN numbers
- Inbound and outbound: Support both incoming calls and outgoing campaigns
- Advanced interaction features: Customizable DTMF, barge-in, no input detection, recording, full audio playback controls, and more
- Full developer control: Modify interactions from the gateway with API’s that mirror those provided by Dialogflow
- Integration into Voximplant Kit: Drag & drop visual IVR and customer experience automation builder
“While our AI-enabled platform powers the development of every kind of communications application and bot innovation, we further distinguish ourselves with a voice-first focus that ensures more natural and improved customer interactions,” said Alexey Aylarov, CEO, Voximplant. “As a Google Cloud Technology Partner, we deliver developers a most adaptable and feature-rich Dialogflow gateway on the market. And our one-click integration empowers them with an even faster path to rolling out contact center AI capabilities across mediums, use-cases and devices.”
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