What are VoIP service providers up to these days? Simple. They are doing things like adding toolbars to their services. In this case Packet8 has an Outlook toolbar which not only allows outbound calls it also has a screen pop and Caller-ID.
Let’s thank IP communications for allowing the market to have true telecom competition. This allows more and more new services for customers to take advantage of. Hats off to Packet8 for continuing to add new and in this case free services as part of their business VoIP plan.