Category: WebRTC
Recently we wrote about how telecom resellers are becoming MSPs, providing UCaaS solutions on their own, without the need to
MSPs and resellers in telecom are going in three directions. The first is business as usual. They continue to sell
As telecom consolidation continues, a wave of mid-sized carriers are expanding their channel programs to take advantage of the opportunity
Two months back at ITEXPO/SDWAN Expo, Windstream aligned its brands to simply Windstream Enterprise and Windstream Wholesale. The company explained the
In 1997, years before Skype, Vonage and before Cisco discovered VoIP, VirtualPBX was invented. To say the company was early
After exhaustive interviews with 400 call center professionals and IT administrators, Jabra set out to design headsets for the evolving
President and CEO Donovan Jones Years before it was fashionable, CounterPath had a soft-client, allowing an app to give mobile
Artificial intelligence is permeating every sector of business including customer contact and NewVoiceMedia is doing its part to help improve
Sharpen provides a cloud-based agent-first contact center solution with simple pricing and AI-powered in-line training, microlearning, and conversational coaching. The
NEC has been a technology leader in the communications space for decades and as the market has evolved to UC