Category: WebRTC

RingCentral UC is Eating the Enterprise

According to a RingCentral report From Workplace Chaos to Zen: How App Overload Is Reshaping the Digital Workplace, when it comes to
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Genesys Bought Altocloud Because AI is the Future

Genesys has completed the acquisition of privately-held Altocloud Ltd., a cloud-based customer journey analytics provider founded and led by CEO
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The Real Reason Trump Blocked the Broadcom, Qualcomm Merger

U.S. regulators will often stop mergers and acquisitions because they are bad for the public in some way. Too much
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CafeX Sees Call Center Converging with CRM

CafeX EVP Sajeel Hussain sees a convergence between the CRM space and contact centers and he’s in a great position
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3Cinteractive Brings CMS and Orchestration to RCS Marketing

Thanks to RCS, rich messaging will be the default on all mobile devices meaning companies will have the ability to
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FCC CTO Eric Burger and TMC CEO Rich Tehrani to Keynote Ideacom 2018

The pace of change in technology continues to increase and if your company generates its income from helping customers deal
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IPTechView RMM from ABP Fills Important MSP Gap

According to Robert Messer CEO of ABP, the company’s new IPTechView RMM, launched at ITEXPO, February in 2018, gives MSPS and VARs
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Mitel Analyst Day 2018 Live Blog

We will be blogging away bright and early in the AM, tomorrow, Feb. 27, 2018 but for now congrats to
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New Yeastar UCaaS; Are 8×8 and RingCentral in Trouble?

Yeastar, a Chinese UC, gateway and phone player just announced its Yeastar Cloud PBX will be unveiled at ITEXPO next
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Digital Transformation Helps Lockheed Martin go Hypersonic!

Digital Transformation is becoming the buzzword of the decade and its meaning is rather broad. We like to call it
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