Zyxel Adds Health Monitor and Facebook Login to Cloud Solution

Zyxel Communications just announced the addition of new key management features and six new enterprise-class access points to its Nebula Cloud Network Management Solution. The new additions optimize the performance and enhance the versatility of the industry’s only complete cloud-managed network solution for SMBs and MSPs.

This includes the latest version of Nebula, a powerful cloud-based network management system that supports a growing portfolio of Nebula and NebulaFlex access points, managed switches, firewalls, and security gateways. Two new features provided in the updated system include:

  • Wireless Health Monitor: Enables network administrators to automatically and continuously monitor and analyze the performance of connected Nebula and NebulaFlex access points. Nebula’s monitoring feature works behind the scenes to identify and optimize underperforming access points to maximize network performance and reduce maintenance costs.
  • Facebook WiFi: The integration of Facebook WiFi into Nebula’s captiveportal enables guests to easily access free WiFi by checking into the location using their Facebook accounts. Each time a customer checks in the business is identified on the customer’s Facebook news feed, providing valuable opportunities to increase business through visibility and engagements with new and existing customers.

The tie into social is a valuable marketing tool for retailers and is a win-win for customers who need the broadband connection and are fine with logging in to do so.

Zyxel also announced the addition of six enterprise-class 802.11ac indoor and outdoor access points to the portfolio of NebulaFlex Pro products. The WAC6100 and WAC6500 series access points can be deployed in standalone mode, managed with a WLAN controller, or managed in a Nebula cloud-managed network. Each of the new NebulaFlex Pro access points comes with a one-year Professional Pack license enabling them to be cloud-managed using the Nebula solution.

“This major update to our Nebula solution takes network management to the next level and provides valuable new cost-saving and revenue-generating possibilities for SMBs and MSPs,” explained David Soares, Vice President of North American Sales at Zyxel. “The ability to monitor, identify and automatically resolve underlying problems with access points optimizes the performance of the network and reduces service calls. The addition of Facebook WiFi to the captive portal enables businesses to turn their free public WiFi access into a revenue-generating marketing tool.”

This has been a huge week for WiFi health monitoring – we broke the news a few days ago about the WiFi Alliance and their activities in the space:

The Wi-Fi Alliance introduced Wi-Fi CERTIFIED Data Elements to bring a standardized approach to Wi-Fi network diagnostic data collection that enables service providers better visibility into Wi-Fi networks to enhance the quality of service delivered to customers. The certification program captures and delivers key data on Wi-Fi network performance that assists service provider diagnostic capabilities, enabling better maintenance of customers’ Wi-Fi networks. It provides key data to assist in Wi-Fi troubleshooting, bringing faster resolution of network issues to improve customer satisfaction on Wi-Fi networks.

Zyxel has been busy – less than a month ago we broke the news they announced they boosted the speed and usability of their SD-WAN solutions.

Learn about the latest in everything you need! UCaaS, the Channel, IT, IOT, Edge, Cybersecurity, AI, SD-WAN, and the Future of Work at the world’s only SD-WAN Expo and MSP Expo, part of the ITEXPO #TechSuperShow, Feb 12-14, 2020 Fort Lauderdale, FL.


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