{"id":10987,"date":"2019-03-25T14:25:38","date_gmt":"2019-03-25T14:25:38","guid":{"rendered":"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/metaswitch_hits_25m_business_subs.html"},"modified":"2022-10-14T18:29:06","modified_gmt":"2022-10-14T22:29:06","slug":"metaswitch-hits-25m-business-subs","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/technology\/metaswitch-hits-25m-business-subs.html","title":{"rendered":"Metaswitch Hits 25M Business Subs, Aims for Many More"},"content":{"rendered":"

Metaswitch<\/a> recently announced they have reached the 25 million business subscriber milestone \u2013 which is impressive as the company is very strong in the small to medium carrier space.<\/p>\n

\"Metaswitch<\/a><\/p>\n

\u201cMetaswitch is becoming a strong leader in delivering hosted call control exclusively to communications service providers, uplifted by its new operator wins and innovative service offerings, like MaX UC,\u201d said Jeremy Duke, president, Synergy Research Group. \u201cMetaswitch holds the number two position with 18.9 percent market share and growing, second only to Cisco.\u201d<\/p>\n

The company\u2019s UC&C, SIP Trunking and Cloud Contact Center portfolio solutions have been deployed by more than 300 carriers globally, including A1 Telekom Group. \u201cMetaswitch\u2019s comprehensive portfolio enables us to effectively serve the needs of our business customers,\u201d said Sasa Pavlek, head of Voice Platform, A1 Telekom Group<\/a>. \u201cMetaswitch\u2019s commitment to continual service innovation allows us to sustain our competitive advantage.\u201d<\/p>\n

In an exclusive interview, Chris Carabello, Senior Director of Product Marketing told us, \u201cWe partner with carriers to deliver an outstanding network experience, particularly for mobile users.\u201d He continued, \u201cApps could have poor quality and low user adoption thanks to quality issues, onboarding experience as well as being a separate app.\u201d<\/p>\n

The company touts several benefits thanks to their unique mobile, native experience. These include quality, reliability, network intelligence, seamless, user-experience, multi-persona voice, seamless collaboration and more.<\/p>\n

\"Our<\/a><\/p>\n

Metaswitch has a suite of solutions for carriers, allowing them to resell UC services, regardless of the customer\u2019s needs.<\/p>\n

\"Our<\/a><\/p>\n

He explained how apps have many limitations. He said, \u201cMax Family is a mobile-native communications service deployed at the network operator.\u201d Continuing, he said, \u201cEveryone is coming at it from a different direction \u2013 we believe the service provider has the best ability to provide quality voice experience. Having the functionality in the native-dialer improves the user-experience.<\/p>\n

MaX Family also integrates with Google Calendar. It is a nice replacement for families cutting the cord as it allows sharing of a central line. Users can set their status to do-not-disturb and see family status. In addition, there is shared messaging, just like a microbusiness. Similarly, a family-member can transfer a call quickly via the drag-and-drop UI. Finally, video collaboration can be quickly launched and call recording turned on as needed.<\/p>\n

MaX Micro<\/a> is for mobile devices only. When you don\u2019t need full UC functionality in a microbusiness.<\/p>\n

Max One is multi persona, it has network intelligence presents proper persona based on calling history.<\/p>\n

MaX UC \u2013 ties traditional UC to a\u00a0better mobile experience<\/p>\n

\u201cI think mobility is the big challenge with UC today. The winner will be whoever delivers the best network experience,\u201d said Chris. \u201cWe are seeing fantastic demand to deliver quality, voice and user experience.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

Metaswitch recently announced they have reached the 25 million business subscriber milestone \u2013 which is impressive as the company is very strong in the small to medium carrier space. \u201cMetaswitch is becoming a strong leader in delivering hosted call control exclusively to communications service providers, uplifted by its new operator wins and innovative service offerings,<\/p>\n","protected":false},"author":44,"featured_media":11716,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[166,167,168,171,179,202,199,164,209,189,203,207,118,177,174,190,191,205,192,175],"tags":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/10987"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=10987"}],"version-history":[{"count":2,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/10987\/revisions"}],"predecessor-version":[{"id":11720,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/10987\/revisions\/11720"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media\/11716"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=10987"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=10987"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=10987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}