![\"ribbon](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/uploads\/ribbon%20management.jpg\")
<\/a><\/p>\nHere is the schedule:<\/p>\n
- \n
- \n8:30 AM – 8:40 AM<\/div>\n\nFritz Hobbs, CEO, Ribbon – Welcome<\/div>\n<\/div>\n<\/li>\n
- \n
8:40 AM – 9:20 AM<\/div>\n\nKevin Riley, CTO & EVP, Ribbon \u2013 Enabling Digital Services Transformation<\/div>\n<\/div>\n<\/li>\n- \n
9:20 AM – 9:35 AM<\/div>\n\nJohn St. Amand, EVP Analytics Business Strategy – Actionable Analytics<\/div>\n<\/div>\n<\/li>\n- \n
9:35 AM – 9:50 AM<\/div>\n\nShawn Sims, President & CEO, NuWave Communications<\/div>\n<\/div>\n<\/li>\n- \n
9:50 AM – 10:00 AM<\/div>\n\nGeoff Moore, Director Voice Services, Infrastructure & Transformation, Bell<\/div>\n<\/div>\n<\/li>\n- \n
10:30 AM – 10:50 AM<\/div>\n\nJohn B. Coyle, JSP DISA, Voice Operations \u2013 Digital Transformation in the Government<\/div>\n<\/div>\n<\/li>\n- \n
10:50 AM – 11:05 AM<\/div>\n\nFrank Shaffer, Head of Global Inbound, BT<\/div>\n<\/div>\n<\/li>\n- \n
11:05 AM – 12:00 PM<\/div>\n\nSacha Gera, SVP – Innovation in Cloud Communications + Panel<\/div>\n<\/div>\n<\/li>\n- \n
12:00 PM – 2:00 PM<\/div>\n\nLUNCH Combined with Solutions Showcase<\/div>\n<\/div>\n<\/li>\n- \n
2:00 PM – 2:20 PM<\/div>\n\nHaley Katsman, VP Account Development, Highspot – Keynote “Revenue Reinvented”<\/div>\n<\/div>\n<\/li>\n- \n
2:20 PM – 2:40 PM<\/div>\n\nEric Burger, CTO FCC \u2013 Nuisance Calling<\/div>\n<\/div>\n<\/li>\n- \n
2:40 PM – 3:15 PM<\/div>\n\nUCaaS\/Enterprise Edge Survey Insights + Charter, IBM, Hertz – Fireside Chat<\/div>\n<\/div>\n<\/li>\n- \n
3:15 PM – 3:35 PM<\/div>\n\nAndre Reid, Sr. Director Product Management, Poly<\/div>\n<\/div>\n<\/li>\n- \n
4:00 PM – 4:40 PM<\/div>\n\n“Looking Ahead” Panel with Leading Industry Analysts<\/div>\n<\/div>\n<\/li>\n- \n
4:40 PM – 5:00 PM<\/div>\n\nGreg Flick, Director of Key Accounts, Yealink<\/div>\n<\/div>\n<\/li>\n- 5:00 PM – 5:10 PM<\/li>\n
- Bita Milanian, SVP Marketing<\/li>\n<\/ul>\n
\nAbout to start. April 30th, 8:15 am <\/p>\n<\/a><\/p>\n
![\"WIN_20190430_08_39_30_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_08_39_30_Pro-thumb-500x281-17034.jpg\")
<\/a><\/p>\n8:40 am:<\/strong><\/p>\n
Fritz Hobbs, CEO, Ribbon – Welcome<\/p>\n
Lots happening . Edgewater acquisition. #1 in SBC. Now in analytics with Anova<\/a> purchase.<\/p>\n
![\"WIN_20190430_08_43_48_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_08_43_48_Pro-thumb-500x281-17036.jpg\")
<\/a><\/p>\n8:44 am:<\/strong><\/p>\n
Kevin Riley, CTO & EVP, Ribbon \u2013 Enabling Digital Services Transformation<\/p>\n
We will expand strategy, also new bets.<\/p>\n
![\"WIN_20190430_08_45_11_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_08_45_11_Pro-thumb-500x281-17038.jpg\")
<\/a><\/p>\nFour areas of focus<\/p>\n
- \n
- SaaS and IP transformation<\/li>\n
- Enterprise Edge<\/li>\n
- App Insight and assurance<\/li>\n
- Security<\/li>\n<\/ol>\n
![\"WIN_20190430_08_49_08_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_08_49_08_Pro-thumb-500x281-17040.jpg\")
<\/a>
\nWe are not abandoning the core – we are a bigger company now and expanding our strike zone.<\/p>\n![\"WIN_20190430_08_51_00_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_08_51_00_Pro-thumb-500x281-17042.jpg\")
<\/a><\/p>\nServices become impossible to manage manually, big data, ML and analytics must surround our toolchains.<\/p>\n
![\"WIN_20190430_08_54_36_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_08_54_36_Pro-thumb-500x281-17044.jpg\")
<\/a><\/p>\nLots of great stuff happening thanks to recent acquisitions. #1 in SBC thanks to Edgewater.<\/p>\n
These acquisitions bring us into data domain. <\/p>\n
![\"WIN_20190430_08_57_10_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_08_57_10_Pro-thumb-500x281-17046.jpg\")
<\/a><\/p>\nAnalytics and Security big areas for us. As is Kandy – our white label platform for partners in UCaS and CPaas. We bolt CPaas on. We don’t need to rip out call control to do this. This is what AT&T has done with us and we are going to scale to the moon with them.<\/p>\n
Containers are next.<\/p>\n
We will now add Ribbon DNA into Edgewater solutions. EdgeMark is a fully integrated edge device – allows an enterprise to access carrier services.<\/p>\n
SBCs now use GPU – far more efficient.<\/p>\n
Lots of growth here – better economics. The upfront CAPEX is half and power efficiencies are 800% better according to one tier-one prospect who is evaluating this.<\/p>\n
Big Data Analytics helps us break through ops barrier of standardizing on new more – unlock value – drive cost out of network. <\/p>\n
![\"WIN_20190430_09_10_38_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_09_10_38_Pro-thumb-500x281-17048.jpg\")
<\/a><\/p>\n“Operations, Security and Monetization – becomes Ribbon Analytics”<\/p>\n
User device and behaviour mapping allows you to flag anomalous behaviour.<\/p>\n
![\"WIN_20190430_09_16_49_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_09_16_49_Pro-thumb-500x281-17050.jpg\")
<\/a><\/p>\nLearning platform gives you tips on what it thinks you should do – performance based machine learning.<\/p>\n
![\"WIN_20190430_09_18_55_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_09_18_55_Pro-thumb-500x281-17052.jpg\")
<\/a><\/p>\nOur competitors vary in carrier versus enterprise – we are the only company optimizing offer for core, edge and premise.<\/p>\n
This puts us in unique position – building the next-gen cloud-centric stack.<\/p>\n
From core to edge to premise.<\/p>\n
We have bets in all the next-gen areas.<\/p>\n
![\"WIN_20190430_09_28_44_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_09_28_44_Pro-thumb-500x281-17054.jpg\")
<\/a><\/p>\n9:27 am<\/strong><\/p>\n
John St. Amand, EVP Analytics Business Strategy – Actionable Analytics<\/p>\n
Storage costs plummeting.<\/p>\n
![\"WIN_20190430_09_36_40_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_09_36_40_Pro-thumb-500x281-17056.jpg\")
<\/a><\/p>\nNetwork decisions are being made in real-time thanks to analytics. <\/p>\n
Knowing what phones are doing at all times- monitoring the network – seeing what the issues are and ensuring proper QoE for subscribers. Finding rogue devices crushing the network – etc. We can’t design for peak hour – we need an intelligent network with analytics.<\/p>\n
Carriers are building in analytics and advertising into their networks to help pay for the cost of unlimited plans which take 15 Gb per month of usage.<\/p>\n
We have 32 patents in this space.<\/p>\n
![\"WIN_20190430_09_49_59_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_09_49_59_Pro-thumb-500x281-17058.jpg\")
<\/a><\/p>\n9:50 am<\/strong><\/p>\n
Shawn Sims, President & CEO, NuWave Communications<\/p>\n
Founded in 1998 – after 1996 telecom dereg act.<\/p>\n
We went after tier 2-4 markets instead of tier 1 NFL cities like other CLECs.<\/p>\n
![\"WIN_20190430_09_59_33_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_09_59_33_Pro-thumb-500x281-17060.jpg\")
<\/a><\/p>\nWe have a low churn rate.<\/p>\n
“If you can be a market leader and price leader you will hit the financial victory we all yearn for.”<\/p>\n
![\"WIN_20190430_10_01_41_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_10_01_41_Pro-thumb-500x281-17062.jpg\")
<\/a><\/p>\nRibbon – seems to make genius acquisitions over and over.<\/p>\n
Ribbon allows us to give a customer a relationship they aren’t used to.<\/p>\n
We wouldn’t be where we are without them.<\/p>\n
![\"WIN_20190430_10_05_35_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_10_05_35_Pro-thumb-500x281-17064.jpg\")
<\/a><\/p>\n10:03 am:<\/strong><\/p>\n
Geoff Moore, Director Voice Services, Infrastructure & Transformation, Bell<\/p>\n
Lots of investment – we cover 91% of Canada with LTE-A services. We own the best TV network and the largest and most important sports institutions.<\/p>\n
We are bringing in techs from legacy telecom to cut code.<\/p>\n
![\"WIN_20190430_10_09_19_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_10_09_19_Pro-thumb-500x281-17066.jpg\")
<\/a><\/p>\nChallenges being solved:<\/p>\n
- \n
- Automated network surveillance<\/li>\n
- Automated network recovery<\/li>\n
- Automated network traffic controller<\/li>\n
- Automated end to end change deployments<\/li>\n
- DMS workflow automation<\/li>\n<\/ul>\n
They can slowly throttle new services to customers and roll back as needed. This has improved change success. <\/p>\n
First DMS went into network 40 years ago – we partnered with Ribbon to put it in and take it out. Used to be Nortel\/Northern Telecom.<\/p>\n
We have strong collaboration between our teams and Ribbon.<\/p>\n
![\"WIN_20190430_10_42_44_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_10_42_44_Pro-thumb-500x281-17068.jpg\")
<\/a><\/p>\n10:42 am:<\/strong><\/p>\n
John B. Coyle, JSP DISA, Voice Operations \u2013 Digital Transformation in the Government<\/p>\n
Lots of impediments in Federal Government.<\/p>\n
Lot’s of discussion about making things in the government more open, interoperable and cost-effective.<\/p>\n
Consumers don’t use a FiOS-only phone but that is how the Federal Government works.<\/p>\n
This causes the government to follow, not lead – a very dangerous place for us to be.<\/p>\n
Check out the Why Can’t We List<\/strong>
\n![\"WIN_20190430_10_48_50_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_10_48_50_Pro-thumb-500x281-17070.jpg\")
<\/a><\/p>\nGreat discussion of how the migration is taking place. Bulk robocall issues – like a 20th century DoS attack.<\/p>\n
Next-gen SBCs are the answer.<\/p>\n
Our attack surface increases and so does our risk.<\/p>\n
Need to be able to migrate in stages – need backward compatibility.<\/p>\n
Hundreds of our IP phones have worked on 3-4 PBXs – a first for the government.<\/p>\n
Very aspirational ending – basically – we can get the government to get tomorrow’s phone service, today.<\/p>\n
![\"WIN_20190430_11_02_01_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_11_02_01_Pro-thumb-500x281-17072.jpg\")
<\/a><\/p>\n11:00 am<\/strong><\/p>\n
Frank Shaffer, Head of Global Inbound, BT Global Services<\/p>\n
Discussion of network topology they can make a SIP connection look like TDM in the IN network layer.<\/p>\n
This allows customers to have seamless connectivity between legacy and IP offices\/contact centers.<\/p>\n
14 countries have announced the end of TDM – a forced transition.<\/p>\n
Recording devices no longer have to be at the local site – SIPREC allows the call to be recorded without interference in the cloud.<\/p>\n
Ribbon partnership has allowed this to happen.<\/p>\n
![\"WIN_20190430_11_12_55_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_11_12_55_Pro-thumb-500x281-17074.jpg\")
<\/a><\/p>\n11:10 am<\/strong><\/p>\n
Sacha Gera, SVP – Innovation in Cloud Communications <\/p>\n
Unstructured creativity or innovation allowed athletes to become superstars without being the biggest or strongest. Pele transformed how soccer was played.<\/p>\n
![\"WIN_20190430_11_17_53_Pro.jpg\"](\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2019\/04\/WIN_20190430_11_17_53_Pro-thumb-500x281-17076.jpg\")
<\/a><\/p>\nKandy helps customers to be ready for the future – white label – UCaaS or CPaaS.<\/p>\n
Discussion of AT&T working with Kandy – I covered the news here<\/a>.<\/p>\n
You can buy turnkey apps – ecommerce-centric.<\/p>\n
Omnichannel bot-enabled contact center takes 15 minutes to set up.<\/p>\n
No app to install.<\/p>\n
They are looking for more partners.<\/p>\n
Programmable telecoms is coming – pay attention before somebody else does.<\/p>\n
- \n