{"id":12356,"date":"2016-03-14T10:16:36","date_gmt":"2016-03-14T10:16:36","guid":{"rendered":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/e-commerce\/how_chris_botting_moved_hardware_to_software_decades_before_others.html"},"modified":"2022-10-14T18:31:26","modified_gmt":"2022-10-14T22:31:26","slug":"how-chris-botting-moved-hardware-to-software-decades-before-others","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/technology\/how-chris-botting-moved-hardware-to-software-decades-before-others.html","title":{"rendered":"How Chris Botting Moved Hardware to Software Decades before Others"},"content":{"rendered":"<p>Recently, I ran into Chris Botting at an event where everyone was telling <a href=\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/uploads\/Chris%20Botting.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"mt-image-right\" style=\"float: right; margin: 0 0 20px 20px;\" src=\"http:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/assets_c\/2016\/03\/Chris Botting-thumb-384x384-15006.jpg\" alt=\"Chris Botting.jpg\" width=\"384\" height=\"384\" align=\"right\" \/><\/a>me about how there is a move from hardware to software and the trend is revolutionary. I told Chris, that he is responsible for this revolution yet most people aren&#8217;t aware of why.<\/p>\n<p>You see Chris founded a company called PakNetX back in the late nineties and when he came to my office two decades ago, he showed me a CD which contained an ACD. Until that point, an ACD or automatic call distributor was a huge, hulking piece of iron which allowed you to press a number on your phone in order to connect with the right department (1 for accounting, 2 for sales, etc.). Actually a few years earlier thanks to the PC operating systems opening up and CTI integration, we did start to the the ACD migrate to computer servers.<\/p>\n<p>By the way, the reason he used a CD and not the internet is because at the time, few people had the bandwidth to download the software. Software delivery over the internet was just beginning to happen.<\/p>\n<p>The point is, Chris was two decades ahead of his time. We now have NFV &#8211; where software replaces huge hulking central office machines.<\/p>\n<p>PakNetX was sold to Aspect and Chris eventually went to work for Cisco. You can follow him&nbsp;<a href=\"http:\/\/blogs.cisco.com\/author\/chrisbotting\">here<\/a>. He is a true visionary and deserves a lot of credit for being two decades ahead of where the market is heading today.<\/p>\n<p>Here is a <a href=\"http:\/\/www.tmcnet.com\/articles\/ctimag\/1098\/pnx.htm\">review<\/a> our in-house TMC Labs did of his product in 1998. How time flies!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Recently, I ran into Chris Botting at an event where everyone was telling me about how there is a move from hardware to software and the trend is revolutionary. I told Chris, that he is responsible for this revolution yet most people aren&#8217;t aware of why. You see Chris founded a company called PakNetX back<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[179,159,215,199,118],"tags":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/12356"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=12356"}],"version-history":[{"count":1,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/12356\/revisions"}],"predecessor-version":[{"id":18555,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/12356\/revisions\/18555"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=12356"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=12356"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=12356"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}