{"id":13105,"date":"2019-06-25T08:00:19","date_gmt":"2019-06-25T08:00:19","guid":{"rendered":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/?p=13105"},"modified":"2022-10-14T18:28:42","modified_gmt":"2022-10-14T22:28:42","slug":"wi-fi-certified-data-elements-from-wi-fi-alliance-to-improve-wireless-quality","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wireless\/wi-fi-certified-data-elements-from-wi-fi-alliance-to-improve-wireless-quality.html","title":{"rendered":"Wi-Fi CERTIFIED Data Elements from Wi-Fi Alliance to Improve Wireless Quality"},"content":{"rendered":"\n

The Wi-Fi Alliance <\/sup>introduced Wi-Fi CERTIFIED Data Elements to bring a standardized approach to Wi-Fi network diagnostic data collection that enables service providers better visibility into Wi-Fi <\/sup>networks to enhance the quality of service delivered to customers. The certification program captures and delivers key data on Wi-Fi network performance that assists service provider diagnostic capabilities, enabling better maintenance of customers\u2019 Wi-Fi networks. It provides key data to assist in Wi-Fi troubleshooting, bringing faster resolution of network issues to improve customer satisfaction on Wi-Fi networks. <\/p>\n\n\n\n

Now, there are 130 Wi-Fi specific key network performance indicators such as the speed data moves across a wireless network, airtime necessary for devices to perform as expected, and retry rates between a Wi-Fi device and an access point. This consistent approach to data collection feeds directly into service provider\u2019s diagnostic tools, helping them better understand customers\u2019 Wi-Fi network conditions, more rapidly obtain and analyze data, and more efficiently respond to customer issues in dynamic Wi-Fi environments. Wi-Fi Data Elements can be used for: <\/p>\n\n\n\n

\u00b7       Wi-Fi troubleshooting:<\/strong> Provides insight into current and\nhistorical network performance, including interference from other sources,\ncoverage and configuration challenges, and client device capabilities, enabling\nrapid identification of network issues and faster customer resolutions <\/p>\n\n\n\n

\u00b7       Resolving Wi-Fi coverage issues:<\/strong> Determines whether a Wi-Fi network has\nsufficient signal strength for the given area and helps service providers offer\nrecommendations for additional equipment to address user coverage issues <\/p>\n\n\n\n

\u00b7      \nProactive problem\nsolving:<\/strong> Standardizes\naccess to network performance data captured from Wi-Fi devices which can be\naccessed by Internet service provider (ISP) support systems, triggering alerts\nwhen Wi-Fi service is impacted and proceeding with issue resolutions before\ncustomers notice an issue <\/p>\n\n\n\n

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\u201cWi-Fi networks have gained complexity\ndue to the number and types of connected devices,\u201d said Kevin Robinson, VP of\nMarketing, Wi-Fi Alliance. \u201cWi-Fi Data Elements provides greater insight into\nWi-Fi network behavior so that service providers more quickly diagnose issues\nand deliver better customer service, even as Wi-Fi user device types and\nnumbers increase.\u201d<\/p>\n\n\n\n

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Kevin Robinson, VP of Marketing, Wi-Fi Alliance <\/figcaption><\/figure><\/div>\n\n\n\n

Wi-Fi Data Elements is another powerful tool in the Wi-Fi CERTIFIED portfolio that helps optimize the Wi-Fi network experience. Using this standardized approach to Wi-Fi data collection can help service providers reduce customer support calls regarding Wi-Fi issues, reduce time spent on support calls that do occur, and enable service providers to elevate their service level. Beyond the anticipated adoption of Wi-Fi Data Elements in products deployed by network operators, access to the now standardized set of Wi-Fi data can enable innovation among the broader developer community with data-driven, interoperable features and capabilities. Wi-Fi Data Elements is foundational to self-organizing, multiple access point, Wi-Fi CERTIFIED EasyMesh networks and developed to seamlessly work in Wi\u2011Fi EasyMesh environments. <\/p>\n\n\n\n

This is fantastic news for consumers and businesses alike – especially in areas where cellular coverage is poor or where massive amounts of data need to be transmitted, making pre-5G cellular unfeasible. <\/p>\n\n\n\n

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