{"id":13208,"date":"2019-06-28T22:40:51","date_gmt":"2019-06-28T22:40:51","guid":{"rendered":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/?p=13208"},"modified":"2022-10-14T18:28:40","modified_gmt":"2022-10-14T22:28:40","slug":"sciencelogic-ranked-top-3-global-aiops-provider","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/ai\/sciencelogic-ranked-top-3-global-aiops-provider.html","title":{"rendered":"ScienceLogic Ranked Top 3 Global AIOps Provider"},"content":{"rendered":"\n<p>We&#8217;ve had a few interviews with David Link the founder and president of ScienceLogic over the years and we are impressed with the company&#8217;s progress. In 2010 he told us about their new cloud-ready <a href=\"https:\/\/www.tmcnet.com\/tmc\/videos\/default.aspx?vid=3253#\">IT operations management appliance.<\/a><\/p>\n\n\n\n<iframe loading=\"lazy\" frameborder=\"0\" width=\"600\" height=\"360\" scrolling=\"no\" src=\"\/\/www.tmcnet.com\/tmc\/videos\/videoiframe.aspx?vid=3253&#038;width=600&#038;height=360\"><\/iframe>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>We just announced a new appliance model, our All-In-One-Appliance which is one server, you plug it in your network, you kick off a discovery. It figures out everything that&#8217;s happening on your network and starts really adding to the productivity of your staff. It helps deliver the impeccable service quality for users of IT services.<\/p><\/blockquote>\n\n\n\n<p>In 2011 David <a href=\"https:\/\/www.tmcnet.com\/tmc\/videos\/default.aspx?vid=4481#\">told us<\/a> about a new set of technologies that helps customers manage distributed compute. He discussed how many companies have <a href=\"http:\/\/www.msptoday.com\/topics\/msp-today\/articles\/334072-sciencelogic-ups-science-managing-hybrid-clouds.htm\">hybrid environments<\/a>.<\/p>\n\n\n\n<p>This was the company&#8217;s evolutionary path to AIOps as it started to handle the operations of cloud and premise but visualized as one as that&#8217;s how you manage it.<\/p>\n\n\n\n<iframe loading=\"lazy\" frameborder=\"0\" width=\"600\" height=\"360\" scrolling=\"no\" src=\"\/\/www.tmcnet.com\/tmc\/videos\/videoiframe.aspx?vid=4481&#038;width=600&#038;height=360\"><\/iframe>\n\n\n\n<p>By 2018 the term <a href=\"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/?s=AIOps+\">AIOps <\/a>was real and the company was a player, <a href=\"https:\/\/siliconangle.com\/2018\/11\/05\/aiops-startup-sciencelogic-raises-25m-support-growth-global-expansion\/\">raising $25M <\/a>to support global expansion.<\/p>\n\n\n\n<p>They have now been recognized as the #3 AIOps global vendor by leading EMEA analyst firm Research In Action in its newly-released report: \u201c<a href=\"https:\/\/sciencelogic.com\/product\/resources\/ria-names-sciencelogic-a-leader-in-aiops\">Vendor Selection Matrix \u2013 Artificial Intelligence for IT Operations (AIOps) SaaS And Software: The Top 15 Global Vendors 2019.\u201d<\/a> Compiled by Eveline Oehrlich, longtime industry analyst and former vice president at Forrester Research, the report recognizes ScienceLogic for its highly scalable <a href=\"https:\/\/sciencelogic.com\/solutions\/aiops\">AIOps<\/a> platform and delivering the industry\u2019s best customer experience, based on enterprise customers\u2019 survey results.<\/p>\n\n\n\n<p>The Research In Action report\u2014approved for\ndistribution by the firm\u2014evaluates ScienceLogic\u2019s SL1 platform, an AIOps\nautomation solution that utilizes analytics and machine learning to assess\noperational data in real-time across the entire application stack. This\napproach provides IT operations teams with comprehensive business service\nvisibility and contextual insights into the application services they monitor.\nThis way, managed service providers, large enterprises, and global systems\nintegrators alike can automatically learn behavior and detect anomalies before\ncustomers are impacted. <\/p>\n\n\n\n<p>\u201cThe industry-wide drive towards digital\ntransformation requires that IT operations teams become co-creators of value\nfor the enterprise\u2014leading them to embrace AIOps. In fact, 22.3% of enterprise\nIT managers use machine learning and data sciences in application performance\nmanagement operations,\u201d said Eveline Oehrlich, Research Director at Research In\nAction. \u201cTo meet the evolving demands of digital transformation and deliver a\npositive customer experience in today\u2019s highly competitive market, IT\noperations must sustain ongoing service availability and completely eliminate\noutages while shifting away from traditional success metrics such as\nmean-time-to-resolution in favor of time-to-business-impact measures focused on\nultimate customer impact. ScienceLogic has excelled in successfully leveraging\nan algorithmic approach to make automation and predictive remediation a reality\nfor its customers.\u201d<\/p>\n\n\n\n<p>According to the report, ScienceLogic achieved the highest\ncustomer satisfaction score across all vendors, indicating their strengths in\nmeeting the needs of more than 400 customers currently using the SL1 solution.\nThe report also highlights the company\u2019s strategic investments in the platform,\nwhich is now in its fourth iteration, to add scale and modularity. The SL1\nplatform\u2019s low code\/no code capability was also noted for its ease of use and\nquick return on investment for customers. ScienceLogic has also recently been\nrecognized as an industry-leading AIOps provider by <a href=\"https:\/\/sciencelogic.com\/product\/resources\/sciencelogic-receives-ema-top-3-award\">Enterprise\nManagement Associates (EMA)<\/a> and <a href=\"https:\/\/sciencelogic.com\/product\/resources\/leader-in-the-2019-forrester-wave\">Forrester\nResearch<\/a>. <\/p>\n\n\n\n<p>\u201cEvolving market demands through the\nimplementation of new technologies and applications and a move to cloud\nenvironments have produced enormous volumes of data, and as a result, an\nexponential increase in event noise. But in a highly competitive market, enterprises\ncannot afford to be reactive to incidents\u2014IT operations must shift to work in a\nproactive and predictive way,\u201d said Mike Nappi, CPO at ScienceLogic. \u201cAs the\ndemand for AIOps intensifies to improve data accuracy, understand dependencies\nand apply root cause analysis, enterprise IT leaders need a solution that is\nfit to scale and synchronizes across data lakes. We at ScienceLogic continue to\nheavily invest in innovation coupled with delivering the best customer\nexperience to enable successful digital transformation.\u201d<\/p>\n\n\n\n<p>Very exciting news for a very exciting space. There are many certainties in tech. Processors will get faster and cheaper over time. Your kids will take an unlimited number of selfies and Jonny Ive&#8217;s new company will likely be one of the fastest growing in Silicon Valley.<\/p>\n\n\n\n<figure class=\"wp-block-embed-twitter wp-block-embed is-type-rich is-provider-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">Apple&#39;s Chief Design Officer Jony Ive is leaving the company <a href=\"https:\/\/t.co\/bPXLjI9JC3\">https:\/\/t.co\/bPXLjI9JC3<\/a> <a href=\"https:\/\/t.co\/JzVtIX9Rtn\">pic.twitter.com\/JzVtIX9Rtn<\/a><\/p>&mdash; Rich Tehrani (@rtehrani) <a href=\"https:\/\/twitter.com\/rtehrani\/status\/1144348935286329344?ref_src=twsrc%5Etfw\">June 27, 2019<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<p>Yet another is enterprises will have ever-more devices and clouds they have to manage and keep operating at <strong>all <\/strong>times. Digital transformation and the future of work relies heavily on continuous computing and AIOps is the insurance policy corporations need to ensure uptime.<\/p>\n\n\n\n<p>In all, a good time to be in tech and AIOps.<\/p>\n\n\n\n<p>We are looking forward to welcoming the AIOps community to the second annual <a href=\"https:\/\/www.aiopsexpo.com\/\">AIOps Expo,<\/a> <\/p>\n\n\n\n<p><em>part of the\u00a0<\/em><strong><em><a href=\"http:\/\/www.itexpo.com\/\">ITEXPO<\/a><\/em><\/strong><em>\u00a0#TechSuperShow,\u00a0Feb 12-14, 2020 Fort Lauderdale, FL.<\/em> <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-content\/uploads\/2019\/05\/itexpo-2019-hall-7.jpg\" alt=\"\" class=\"wp-image-12172\" srcset=\"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-content\/uploads\/2019\/05\/itexpo-2019-hall-7.jpg 800w, https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-content\/uploads\/2019\/05\/itexpo-2019-hall-7-768x576.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;ve had a few interviews with David Link the founder and president of ScienceLogic over the years and we are impressed with the company&#8217;s progress. In 2010 he told us about their new cloud-ready IT operations management appliance. We just announced a new appliance model, our All-In-One-Appliance which is one server, you plug it in<\/p>\n","protected":false},"author":44,"featured_media":13209,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[194],"tags":[1918,2168,2166,2167],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/13208"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=13208"}],"version-history":[{"count":2,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/13208\/revisions"}],"predecessor-version":[{"id":13211,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/13208\/revisions\/13211"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media\/13209"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=13208"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=13208"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=13208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}