We should mention we know both of these people and respect them and their opinions a great deal but wanted to throw in our two cents.<\/p>\n\n\n\n
Fred’s point is a good one – he doesn’t want FUD to be used to keep people from using open-source. McDonald’s he says, doesn’t talk down its hamburger to sell a Big Mac.<\/p>\n\n\n\n
He also acknowledges that Sangoma is a for-profit and needs to make money and as such needs to promote products which make money. He also cites the fact that Jim implies you need to be a programmer, to use an Asterisk system.<\/p>\n\n\n\n
Perhaps programmer isn’t the right word but there is definitely an overlap of people considered techies and those comfortable using Linux. Fred takes issue with the word techie but I consider myself one so I am not sure what the concern is. <\/p>\n\n\n\n
Although open-source products have become easier to use, they aren’t as easy to deploy, use and troubleshoot as proprietary solutions on the market – if you don’t feel comfortable using Linux.<\/p>\n\n\n\n
Without getting into what the right terms are, we can tell you from painful experience running an MSP where one of the decision-makers decided to install an open-source PBX at a customer site. There was an eternal issue getting the PBX to work with a locking door buzzer. It never worked right. Also, the person who was the open-source PBX guru left the MSP and no one else at the company had the experience to understand how the PBX worked when there were issues.<\/p>\n\n\n\n
The MSP lost the customer as a result.<\/p>\n\n\n\n
This was a few years back and things are better today but there is a difference between open-source and off-the-shelf solutions.<\/p>\n\n\n\n
Having said that, there are companies that provide service and support for open-source, if you have one installed. It doesn’t have to be ripped and replaced as you grow – to Fed’s point.<\/p>\n\n\n\n
Although McDonald’s doesn’t talk down its hamburger it does differentiate the larger product by calling it “Big.” That seems to be what Jim was aiming to do as well – walk the fine line between a free and paid solution.<\/p>\n\n\n\n
Hope to see you all at Open Source World<\/a>, part of the\u00a0ITEXPO<\/a>\u00a0<\/strong>#TechSuperShow,\u00a0Feb 12-14, 2020 Fort Lauderdale, FL.<\/p>\n\n\n\n Come and learn about the latest in everything business tech\u2026\u00a0Collaboration<\/strong>, UCaaS,\u00a0the Channel<\/a>,\u00a0IT, IOT,\u00a0Edge<\/a>, Cybersecurity, AI,\u00a0SD-WAN<\/a>,\u00a0and the\u00a0Future of Work<\/a>.<\/p>\n\n\n\n We don’t get that much controversy in the open-source space so we couldn’t believe the controversy brewing about Sangoma and open-source. We first read a piece from Fred Posner the VP of products at Kamailio about how Sangoma doesn’t get open-source. Fred makes a lot of interesting points about a post from Jim Machi, VP<\/p>\n","protected":false},"author":44,"featured_media":14632,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[177],"tags":[744,2426,2427,607,1697],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/14631"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=14631"}],"version-history":[{"count":1,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/14631\/revisions"}],"predecessor-version":[{"id":14633,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/14631\/revisions\/14633"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media\/14632"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=14631"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=14631"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=14631"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"\"](\"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-content\/uploads\/2019\/05\/itexpo-2019-hall-7.jpg\")
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