{"id":16147,"date":"2020-01-05T20:30:28","date_gmt":"2020-01-06T01:30:28","guid":{"rendered":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/?p=16147"},"modified":"2022-10-14T18:27:30","modified_gmt":"2022-10-14T22:27:30","slug":"travelex-outage-cybersecurity-update-from-the-ceo","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/security\/travelex-outage-cybersecurity-update-from-the-ceo.html","title":{"rendered":"Travelex Outage: Cybersecurity Update From the CEO"},"content":{"rendered":"\n<p>Last week we <a href=\"https:\/\/www.apextechservices.com\/topics\/articles\/444142-some-travelex-servers-down-ransomware-the-likely-culprit.htm\">reported <\/a>on the outage at Travelex &#8211; they were hit with malware. We surmised it was ransomware as they took systems offline to keep it from spreading. We reached out to the company to determine if we were correct as they did not immediately respond. We did get a response worth sharing &#8211; although they did not clarify if ransomware was the culprit:<\/p>\n\n\n\n<p>Travelex confirms that a software\nvirus was discovered on New Year\u2019s Eve which has compromised some of its\nservices.&nbsp; <\/p>\n\n\n\n<p>As a precautionary measure in order\nto protect data and prevent the spread of the virus, Travelex immediately took\nall its systems offline.&nbsp; Our investigation to date shows no indication\nthat any personal or customer data has been compromised.<\/p>\n\n\n\n<p>The company\u2019s network of branches\ncontinues to provide foreign exchange services manually.<\/p>\n\n\n\n<p>Travelex has deployed teams of IT\nspecialists and external cyber security experts who have been working\ncontinuously since New Year\u2019s Eve to isolate the virus and restore affected\nsystems.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-content\/uploads\/2020\/01\/Tony-D\u2019Souza.jpg\" alt=\"\" class=\"wp-image-16148\" width=\"299\" height=\"299\" srcset=\"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-content\/uploads\/2020\/01\/Tony-D\u2019Souza.jpg 500w, https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-content\/uploads\/2020\/01\/Tony-D\u2019Souza-90x90.jpg 90w, https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-content\/uploads\/2020\/01\/Tony-D\u2019Souza-300x300.jpg 300w\" sizes=\"(max-width: 299px) 100vw, 299px\" \/><\/figure><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>We regret having to suspend some of our services in order to contain the virus and protect data.\u00a0 We apologise to all our customers for any inconvenience caused as a result. We are doing all we can to restore our full services as soon as possible.<\/p><cite> Tony D\u2019Souza, Chief Executive of Travelex <\/cite><\/blockquote>\n\n\n\n<p>Could this have been prevented?<\/p>\n\n\n\n<p>Possibly. If you want to stay secure, f<em>ollow these three steps to start:<\/em><\/p>\n\n\n\n<p>1) Read&nbsp;<a href=\"https:\/\/www.apextechservices.com\/topics\/articles\/442289-cybersecurity-essentials-every-business.htm\">cybersecurity essentials<\/a>&nbsp;\u2013 a simple list which will help most organizations become far more secure.<\/p>\n\n\n\n<p>2) Go to a phishing simulation vendor now and sign up for one of their offerings.&nbsp;<a href=\"https:\/\/www.phish360.com\/\">Phish360<\/a>&nbsp;is great and costs nothing to get started. This is needed to train workers by testing them without their knowledge by sending real-looking emails to their inboxes. If they click, they are immediately trained on what not to do.<\/p>\n\n\n\n<p>3) We also recommend you get a&nbsp;<a href=\"https:\/\/www.apextechservices.com\/\">free evaluation of your cybersecurity risk&nbsp;<\/a>from an MSP\/MSSP immediately \u2013 they can also help you build in the needed compliance to reduce the risk of being fined.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last week we reported on the outage at Travelex &#8211; they were hit with malware. We surmised it was ransomware as they took systems offline to keep it from spreading. We reached out to the company to determine if we were correct as they did not immediately respond. We did get a response worth sharing<\/p>\n","protected":false},"author":44,"featured_media":11982,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[156],"tags":[1796,2661],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/16147"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=16147"}],"version-history":[{"count":1,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/16147\/revisions"}],"predecessor-version":[{"id":16149,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/16147\/revisions\/16149"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media\/11982"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=16147"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=16147"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=16147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}