{"id":17207,"date":"2020-04-11T18:11:41","date_gmt":"2020-04-11T22:11:41","guid":{"rendered":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/?p=17207"},"modified":"2022-10-14T18:26:47","modified_gmt":"2022-10-14T22:26:47","slug":"remote-working-thoughts-and-tips","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/fow\/remote-working-thoughts-and-tips.html","title":{"rendered":"Remote Working Thoughts and Tips"},"content":{"rendered":"\n

Thanks to the Covid-19 Coronavirus pandemic, LogMeIn <\/a>recently saw 300% usage increase due to teleworking.<\/p>\n\n\n\n

As a reference – you may remember, we last covered the company in October when we broke the news on LogMeIn Bold360 Helpdesk Bringing<\/a><\/p>\n\n\n\n

AI and the Future of Work to the Enterprise<\/a>.<\/p>\n\n\n\n

\"\"
Ian Pitt, SVP &CIO at LogMeIn <\/figcaption><\/figure>\n\n\n\n

We thought the company is in a great place to help provide tips and thoughts on how best to get through this rushed remote-working environment we find ourselves in. As a result, please enjoy a Guest Blog Post From Ian Pitt, SVP &CIO at LogMeIn below:<\/p>\n\n\n\n

Organizations around the world have experienced a shared challenge over the past month \u2013 transitioning employees to work from home. After several weeks of what is arguably the largest experiment in full-scale remote work in modern-day history, several key lessons learned have emerged.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

The first is the importance of a business continuity plan. From equipping employees with devices to ensuring remote access while maintaining compliance and security \u2013 there are many critical pieces to consider for keeping a company\u2019s operations running from afar. While some organizations, like ours, were well-practiced in remote work and were set up to implement continuity plans seamlessly, many weren\u2019t ready for this significant shift. <\/p>\n\n\n\n

In the absence of company-issued devices, some had to quickly develop \u2018zero-touch device delivery\u2019 plans. And while collaboration tools have proven essential in keeping teams connected and foster productivity, many had to tackle quickly implementing these tools and onboarding teams. Above all, the coordination between IT, Security, HR, and Business Operations in continuity plans cannot be overstated. Seamless interaction and decision making among these teams is key to successfully execute plans.<\/p>\n\n\n\n

The massive number of remote\nworkers around the globe has also created unprecedented network traffic. IT\nteams have had to implement real-time monitoring in order to manage capacity\nand scalability. At LogMeIn alone, we have seen a 300% increase in the use of\nour remote access products, and video conferencing usage has spiked tenfold\nfrom 2020 norms. With this increase in network activity, also comes increased\nsecurity risks. IT and security teams are continually tracking new user\nbehavior while ingesting threat reporting on COVID-19 scams and threats. Security\ntraining and awareness programs that drive \u201ccyber smart\u201d behavior at home \u2013\nfrom using strong passwords to avoiding phishing scams \u2013 are key to keeping\nemployees and the organization secure.<\/p>\n\n\n\n

Another unexpected challenge has been adapting to a new way of management. During other disruptions in operations, leadership would typically assemble a \u201cwar room\u201d to tackle the challenges head-on. In this crisis, where leadership and operations teams are dispersed, we have been forced to create a \u201cvirtual war room.\u201d This has certainly changed the dynamics and created the need for new processes and approaches.<\/p>\n\n\n\n

As we move into the second\nmonth of this \u201cnew normal,\u201d the challenges will continue to change.\nOrganizations should focus on what can be done now and use lessons learned to\nbolster their remote work environment moving forward.<\/p>\n","protected":false},"excerpt":{"rendered":"

Thanks to the Covid-19 Coronavirus pandemic, LogMeIn recently saw 300% usage increase due to teleworking. As a reference – you may remember, we last covered the company in October when we broke the news on LogMeIn Bold360 Helpdesk Bringing AI and the Future of Work to the Enterprise. We thought the company is in a<\/p>\n","protected":false},"author":44,"featured_media":17208,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[155],"tags":[2700,2751,1900,1899,2725,2755],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/17207"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=17207"}],"version-history":[{"count":2,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/17207\/revisions"}],"predecessor-version":[{"id":17213,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/17207\/revisions\/17213"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media\/17208"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=17207"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=17207"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=17207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}