{"id":17232,"date":"2020-04-15T10:45:13","date_gmt":"2020-04-15T14:45:13","guid":{"rendered":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/?p=17232"},"modified":"2022-10-14T18:26:47","modified_gmt":"2022-10-14T22:26:47","slug":"pandemic-tech-communications-infrastructure-companies-react-to-the-new-normal","status":"publish","type":"post","link":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/pandemic-tech\/pandemic-tech-communications-infrastructure-companies-react-to-the-new-normal.html","title":{"rendered":"Pandemic Tech: Communications Infrastructure Companies React to the New Normal"},"content":{"rendered":"\n<p>As a critical infrastructure service, businesses are modifying\ntheir strategies to better serve their customers. As the long term impact of\nthe pandemic on operations is yet to be fully understood, the most successful\nbusinesses will be those taking a proactive approach and adapting to the new\nnormal.<\/p>\n\n\n\n<p>Communications infrastructure companies provide a vital link to enable today\u2019s virtual world. They must run their businesses \u2018as usual\u2019 while also providing more support as existing and new demand increases. From data centers that serve as a focal point of connectivity to the fiber that connects the wireline and wireless communications networks and the cloud services that keep businesses operations and secure, each component must be resilient. Below, we\u2019ve highlighted insights from several companies providing communications infrastructure services about how their modified actions are creating a more reliable and dynamic connectivity solution for all.<\/p>\n\n\n\n<p><strong>Cloud Networking<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.packetfabric.com\/covid-19-network-services\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>PacketFabric<\/strong><\/a><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-content\/uploads\/2020\/04\/Chad-Milam-789x694.jpg\" alt=\"\" class=\"wp-image-17235\" width=\"383\" height=\"336\"\/><figcaption> Chad Milam, President and CEO of PacketFabric <\/figcaption><\/figure><\/div>\n\n\n\n<p>\u201cWe are taking our efforts a step further and marshaling our resources to help organizations with additional capacity needs and\/or increased network resiliency requirements. We are offering our private interconnection services free of charge to all government, education, and healthcare organizations that are working hard in response to COVID-19.,\u201d comments Chad Milam, President and CEO of PacketFabric.\u00a0<\/p>\n\n\n\n<p>In response to the COVID-19 pandemic, PacketFabric is offering all\ngovernment, education and healthcare organizations access to their private\ninterconnection platform for free for three-months.&nbsp; Details of this offer\ncan be found <a href=\"https:\/\/www.packetfabric.com\/covid-19-network-services\" target=\"_blank\" rel=\"noreferrer noopener\">here.<\/a>&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Data Center\nProviders<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.datafoundry.com\/data-foundry-covid-19-resource-center\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Data Foundry<\/strong><\/a><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-content\/uploads\/2020\/04\/Shane-Menking2.jpg\" alt=\"\" class=\"wp-image-17237\" width=\"382\" height=\"501\"\/><figcaption> Shane Menking, President &amp; Chief Financial Officer, Data Foundry <\/figcaption><\/figure><\/div>\n\n\n\n<p>\u201cData Foundry is committed to providing up to date information and resources for our customers to provide security and safety during these times.\u201d shared by Shane Menking, President &amp; Chief Financial Officer. Data Foundry details its response with information about access to its data center <a rel=\"noreferrer noopener\" href=\"https:\/\/www.datafoundry.com\/data-foundry-covid-19-resource-center\" target=\"_blank\">here.<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.dcblox.com\/covid-19-update\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DC BLOX<\/strong><\/a><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-content\/uploads\/2020\/04\/Jeff-Uphues.jpg\" alt=\"\" class=\"wp-image-17238\" srcset=\"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-content\/uploads\/2020\/04\/Jeff-Uphues.jpg 450w, https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-content\/uploads\/2020\/04\/Jeff-Uphues-90x90.jpg 90w, https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-content\/uploads\/2020\/04\/Jeff-Uphues-300x300.jpg 300w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><figcaption> Jeff Uphues, DC BLOX CEO <\/figcaption><\/figure><\/div>\n\n\n\n<p>\u201cIn response to COVID-19, DC BLOX has developed and is executing its <a rel=\"noreferrer noopener\" href=\"https:\/\/www.dcblox.com\/covid-19-update\/\" target=\"_blank\">Pandemic Response Plan<\/a>. The plan provides the framework for employee and facility preparedness and disease prevention and, in conjunction with our Business Continuity Plan, is intended to ensure continued business operations during and beyond the COVID-19 pandemic. The plan incorporates CDC (Center for Disease Control) information and other government guidelines and is designed to escalate DC BLOX\u2019s activities in response to an increase in cases local to our facilities. DC BLOX understands the inconvenience this may cause to your business and we appreciate your patience and cooperation in ensuring the reliable operation of our facilities during this unprecedented situation. For any concerns or questions, please don\u2019t hesitate to call us at 877.590.1684, press \u201c0\u201d and ask for COVID19 support, or send an email to <a rel=\"noreferrer noopener\" href=\"mailto:COVID19@dcblox.com\" target=\"_blank\">COVID19@dcblox.com<\/a>. \u201c said Jeff Uphues, DC BLOX CEO.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.maincubes.com\/en\/covid-19-corona-virus\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>maincubes<\/strong><\/a><\/p>\n\n\n\n<p>\u201cAs a European data center operator, forward-looking emergency planning, including planning for epidemic and pandemic risk scenarios, is an integral aspect of our risk management system at maincubes. Our integrated approach to operations management and our business continuity plan allow our business units to maintain maximum possible operational reliability for our customers in an emergency.\u201d\u00a0 comments Oliver Menzel, CEO. Maincubes has supplied COVID-19 (Coronavirus) updates can be found <a rel=\"noreferrer noopener\" href=\"https:\/\/www.maincubes.com\/en\/covid-19-corona-virus\/\" target=\"_blank\">here<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/preview.hs-sites.com\/_hcms\/preview\/content\/27829867917?portalId=387606&amp;_preview=true&amp;cacheBust=0&amp;preview_key=UBABinip&amp;from_buffer=false\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>STACK INFRASTRUCTURE<\/strong><\/a><strong>&nbsp;<\/strong><\/p>\n\n\n\n<p>\u201cDespite the distance that this global event is creating, STACK understands that remaining connected is more vital now than ever before. As an Essential Critical Infrastructure business as classified under CISA and DHS guidelines, we plan to continue our work in support of the nation\u2019s IT infrastructure throughout the duration of the COVID-19 event, ensuring our clients\u2019 service remains uninterrupted\u201d\u00a0 stated Brian Cox, CEO.<\/p>\n\n\n\n<p>In a statement made by the company, Cox reiterates that \u201cSTACK is\nproud to serve as a source of stability for its clients and the markets it\nserves. Despite the distance that this global event is creating, STACK\nunderstands that remaining connected is more vital now than ever before. As an\nEssential Critical Infrastructure business as classified under CISA and DHS\nguidelines, we plan to continue our work in support of the nation\u2019s IT\ninfrastructure throughout the duration of the COVID-19 event, ensuring our\nclients\u2019 service remains uninterrupted.\u201d<\/p>\n\n\n\n<p><strong>Fiber Infrastructure Companies<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/bluebirdnetwork.com\/in-the-news\/your-bluebird-service-covid-19\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Bluebird Networks:<\/strong><\/a><\/p>\n\n\n\n<p>\u201cAt Bluebird Network, the majority of work required to maintain your existing service or install your new service may be completed remotely.\u00a0 Our fiber is safely buried below ground and keeps your company connected to the internet and keeping you informed of the latest COVID-19 news.\u00a0 In an effort to support ongoing telecommuting efforts for your business, Bluebird Network will perform expedited temporary bandwidth upgrades (additional bandwidth pricing does apply). \u201c said Michael C. Morey, President &amp; CEO of Bluebird Network<\/p>\n\n\n\n<p><a href=\"https:\/\/bluebirdnetwork.com\/about\/leadership\/\" target=\"_blank\" rel=\"noreferrer noopener\">About Michael Morey<\/a><\/p>\n\n\n\n<p>More so than ever before, Bluebird Network is committed to its\nrural broadband network expansion plans.&nbsp; The company\u2019s official response\nregarding COVID-19 can be found <a href=\"https:\/\/bluebirdnetwork.com\/in-the-news\/your-bluebird-service-covid-19\/\" target=\"_blank\" rel=\"noreferrer noopener\">here.&nbsp;<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.fiberlight.com\/company\/news\/fiberlights-response-and-procedural-update-regarding-covid-19-coronavirus\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>FiberLight<\/strong><\/a><\/p>\n\n\n\n<p>All FiberLight facilities and services are operational, and FiberLight is taking precautionary measures to ensure its operations continue smoothly. To support this mission, FiberLight has enacted its tested and proven Remote Contingency Plan (\u201cRCP\u201d) for designated employee groups based on individual roles and responsibilities, including our Network Operation Center (\u201cNOC\u201d) employees. Each member of our NOC team is fully equipped with all the hardware and software necessary to perform their duties remotely. The FiberLight NOC will continue to be fully operational with around-the-clock monitoring and support.\u201d commented Don MacNeil, CEO of FiberLight.<\/p>\n\n\n\n<p>As a result of COVID-19 <a href=\"https:\/\/www.fiberlight.com\/company\/news\/fiberlights-response-and-procedural-update-regarding-covid-19-coronavirus\/\" target=\"_blank\" rel=\"noreferrer noopener\">the company issued a\nstatement about its procedural updates<\/a> to ensure\nthe health and safety of its frontline workers who continue to deploy new\nnetwork connectivity solutions during the pandemic.&nbsp;&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/zenfi.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>ZenFi\nNetworks<\/strong><\/a><\/p>\n\n\n\n<p>Following local, state and federal agency guidelines, ZenFi\nNetworks has implemented a remote work environment, temporarily closing some\nnon-essential locations while ensuring that mission-critical sites and\npersonnel are fully operational. ZenFi Networks has joined the Federal\nCommunication Commission\u2019s Keep Americans Connected <a href=\"https:\/\/www.fcc.gov\/keep-americans-connected\" target=\"_blank\" rel=\"noreferrer noopener\">Pledge <\/a>alongside\nalmost 70 other service providers and related associations. Ray LaChance<\/p>\n\n\n\n<p>Co-Founder, Chief Executive Officer. <\/p>\n\n\n\n<p><strong>Internet Exchange Provider<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.de-cix.net\/en\/news-events\/news\/de-cix-is-prepared-for-covid-19\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DE-CIX<\/strong><\/a><\/p>\n\n\n\n<p>\u201cThe interconnection services our customers, partners and we deliver together are more important than ever as people rely on digital infrastructure. Part of the NOC team is onsite in case necessary data center tasks need to be done. Our business continuity plan focuses on reducing the risk of infection, and at the same time keeping our interconnection services up and running.\u00a0 We have created a special FAQ section on our website\u201d comments Harald A. Summa<\/p>\n\n\n\n<p>Chief Executive Officer of DE-CIX.<\/p>\n\n\n\n<p>The company has hosted various all-hands on calls with their\nglobal membership to share updates on their infrastructure and capabilities,\nassuring the market they have the capacity to more than meet today\u2019s\ndemands.&nbsp; DE-CIX\u2019s official response to COVID-19 can be found <a href=\"https:\/\/www.de-cix.net\/en\/news-events\/news\/de-cix-is-prepared-for-covid-19\" target=\"_blank\" rel=\"noreferrer noopener\">here.&nbsp;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a critical infrastructure service, businesses are modifying their strategies to better serve their customers. As the long term impact of the pandemic on operations is yet to be fully understood, the most successful businesses will be those taking a proactive approach and adapting to the new normal. Communications infrastructure companies provide a vital link<\/p>\n","protected":false},"author":44,"featured_media":17233,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2838],"tags":[2700,2751,2841,2843,2840,2839,2842],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/17232"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=17232"}],"version-history":[{"count":3,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/17232\/revisions"}],"predecessor-version":[{"id":17240,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/17232\/revisions\/17240"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media\/17233"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=17232"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=17232"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=17232"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}