One of Retarus\u2019 largest U.S. offerings is cloud fax\u2014a service often underestimated in terms of scale and importance. Fax remains mission-critical for large enterprises, particularly in industries like healthcare and banking. As Hager explained, one failed fax transmission could result in a million-dollar liability. The company\u2019s channel strategy reflects this criticality: in the U.S., more than 90% of business flows through the channel, with many system integrators and MSPs opting for a referral model to avoid regulatory complications and liability.<\/p>\n\n\n\n
This approach plays to Retarus\u2019 strength: full-service backend support, complete with telecom compliance, tax filings in 20 states, and a robust, audit-proven taxation framework via Wolters Kluwer. Telecommunications billing, often overlooked by MSPs, is handled with precision, preventing customer risk.<\/p>\n\n\n\n
Retarus serves only large and very large enterprises directly, including long-time clients like JPMorgan and Goldman Sachs. However, the company supports MSPs and OEMs that need a white-label solution, giving them API-level provisioning, high availability, and a mature backend without forcing them to scale the infrastructure themselves. An MSP can bring Retarus in for fax, structured messaging, or future offerings without losing control of the customer experience.<\/p>\n\n\n\n
Looking ahead, Retarus is launching transactional email services tailored for enterprise application traffic. This goes beyond API-to-send; it includes real-time monitoring, routing intelligence, and management of large-scale email delivery from enterprise platforms like SAP or Salesforce.<\/p>\n\n\n\n
Retarus\u2019 AI use cases are rooted in machine learning and natural language modeling, particularly for document classification and data extraction in structured business processes. Their European business already derives half of its revenue from business process solutions like EDI, invoice capture, and IDP. As supply chains globalize, the company\u2019s abstraction-layer approach to AI enables normalization of diverse supplier inputs.<\/p>\n\n\n\n
Whether it’s ensuring compliance in high-stakes enterprise environments or enabling scalable communication for franchises, Retarus\u2019 deep expertise and global-local infrastructure make it a standout partner for MSPs, system integrators, and global enterprises alike.<\/p>\n\n\n\n
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If you liked this post, you\u2019ll love the leading global business communications and technology event since 1999, the ITEXPO #TECHSUPERSHOW<\/a>, Feb 10-12, 2026 Fort Lauderdale, Florida.<\/p>\n\n\n\n Don’t forget the collocated MSP Expo<\/a> – just for managed service providers!<\/p>\n\n\n\n Aside from his role as CEO of <\/em>TMC<\/em><\/a> and chairman of <\/em>ITEXPO<\/em><\/a> #TECHSUPERSHOW Feb 10-12, 2026, Rich Tehrani is CEO of RT Advisors<\/a> and a Registered Representative (investment banker) with and offering securities through Four Points Capital Partners LLC <\/a>(Four Points) (Member FINRA\/SIPC). He handles capital\/debt raises as well as M&A. RT Advisors is not owned by Four Points.<\/em><\/p>\n\n\n\n The above is not an endorsement or recommendation to buy\/sell any security or sector mentioned. No companies mentioned above are current or past clients of RT Advisors.<\/p>\n","protected":false},"excerpt":{"rendered":" In an in-person interview with Martin Hager, President and CEO of Retarus, and Nico Pfaff, Vice President of Sales (US) & Director of Channels & Alliances (pictured, below, right), we explored the unique space Retarus occupies as a global provider of enterprise messaging and communications infrastructure, with a heavy focus on compliance, quality, and local<\/p>\n","protected":false},"author":44,"featured_media":20026,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[182],"tags":[277,1818,3120],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/20005"}],"collection":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/comments?post=20005"}],"version-history":[{"count":3,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/20005\/revisions"}],"predecessor-version":[{"id":20035,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/posts\/20005\/revisions\/20035"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media\/20026"}],"wp:attachment":[{"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/media?parent=20005"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/categories?post=20005"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-json\/wp\/v2\/tags?post=20005"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"\"](\"https:\/\/blog.tmcnet.com\/blog\/rich-tehrani\/wp-content\/uploads\/2025\/03\/image-2.png\")
<\/a><\/figure>\n\n\n\n